Naomi Otten
Launceston,TAS
Summary
Enthusiastic tour guide experienced in leading groups on tours and adventures around the world. Passionate about sharing my knowledge on nature and adventure. I possess strong communication and problem-solving skills and a proven ability to lead and inspire teams. I successfully completed in house training on presentation, communication, group leadership and conflict resolution. I'm excited to share my passion for Tasmania's natural beauty.
Overview
9
9
years of professional experience
Work History
Tour Guide
Djoser
04.2024 - Current
- Guiding groups of people (including children) on organized tours across Indonesia, Mexico and Portugal.
- Providing guests with information on the program, destination, and local culture.
- Coordinating transportation, lodging, excursions and dining arrangements.
- Ensuring a safe and inclusive atmosphere and providing conflict resolution when necessary.
Bike Rental Employee
Hairy Marron
11.2024 - 02.2025
- Providing customers with an excellent mountain biking experience, making sure to set them up with bikes and route plans appropriate to their riding abilities and desired experience.
- Worked effectively in a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
Massage Therapist
Spa Sereen
04.2023 - 03.2024
- Client assessment: determining massage needs, developing treatment plans, providing client with relevant information and creating a safe and positive working relationship
- Provided up to ten clients a day with a variety of treatments and techniques such as deep tissue, sports, swedish, pregnancy and lomi lomi
- Followed inhouse training on various techniques and treatments such as pregnancy and lomi lomi.
Organic Farmer
Amelishof
04.2021 - 04.2023
- Handled daily farm operations such as planting, weeding, thinning, pruning, and harvesting
- Basic building and repair of equipment, fences and chicken coop
- Preparing, weighing and packaging the harvest for consumption and delivery
- Independently looking after the farm and animals during absence owners during holidays.
Route setter/ instructor
Boulderhal Sterk
01.2018 - 03.2021
- Welcoming guests, instructing and directing visitors
- Designing and building new bouldering routes
- Odd jobs such as cleaning, repairing, painting and redecorating.
Shop Assistant at Outdoor Store
Kathmandu
03.2016 - 04.2017
- Worked as an enthusiastic and reliable shop employee
- Gained in depth knowledge on the specialist camping/sport/outdoor equipment sold in the store and provided customers with excellent advice for their upcoming adventures
- Worked at the counter taking payments and making orders, kept meticulous financial records
- Helped with window displays and shop décor as well as maintaining a clean and organized work environment.
Education
Certificate of Higher Education - Massage Therapy
Myos Opleidingen
2022
Bachelor of Science - Global Sustainability Science
University of Utrecht
2022
Certificate of Higher Education - Hatha Yoga Teacher
Shiva Yoga Peeth
2015
Skills
- Exceptional communication
- Presentation skills
- Customer engagement
- Multilingualism
- Environmental awareness
Languages
English
Proficient
C2
Dutch
Proficient
C2
French
Intermediate
B1
Spanish
Elementary
References
- Available upon request
Hobbies and interests
- Rock Climbing
- Hiking
- Kayaking
- Dancing
- Horse Riding
Timeline
Bike Rental Employee
Hairy Marron
11.2024 - 02.2025
Tour Guide
Djoser
04.2024 - Current
Massage Therapist
Spa Sereen
04.2023 - 03.2024
Organic Farmer
Amelishof
04.2021 - 04.2023
Route setter/ instructor
Boulderhal Sterk
01.2018 - 03.2021
Shop Assistant at Outdoor Store
Kathmandu
03.2016 - 04.2017
Bachelor of Science - Global Sustainability Science
University of Utrecht
Certificate of Higher Education - Hatha Yoga Teacher
Shiva Yoga Peeth
Certificate of Higher Education - Massage Therapy
Myos Opleidingen
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