Naomi Petty
ADELAIDE,SA
Summary
Dynamic, dedicated and adaptable professional with extensive experience excelling in food preparation and customer service. Proven ability to optimize workflow and train staff effectively, ensuring high standards of customer service. Recognized for exceptional teamwork and problem-solving skills, contributing to seamless operations in fast-paced environments.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Kitchen Hand
Metro Canteens
Adelaide , SA
03.2026 - 07.2026
- Prepared ingredients for daily meal preparation in a fast-paced kitchen environment.
- Ensured cleanliness and organization of kitchen and dining areas, contributing to a safe and welcoming environment for staff and customers.
- Assisted chefs with cooking tasks, ensuring timely meal delivery to customers.
- Operated kitchen equipment safely, following all safety and hygiene protocols.
- Coordinated with team members to streamline workflow during peak hours, enhancing service speed and efficiency.
- Stocked and replenished supplies as needed to support kitchen operations daily.
- Delivered exceptional customer service by addressing inquiries and accommodating requests.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Followed all health code guidelines when handling food items.
- Operated dishwashers to sanitize dishes and silverware.
- Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
- Served food during catered events or banquets per supervisor requests.
- Organized and accepted food deliveries, implementing proper storage practices to preserve freshness and quality.
Front End Supervisor
Foodland
Adelaide , SA
09.2025 - 02.2026
- Supervised daily operations of front-end staff to ensure efficient service.
- Trained new cashiers on registers and customer service protocols.
- Coordinated staff schedules to optimize coverage during peak hours.
- Assisted customers with inquiries and resolved complaints effectively.
- Monitored cash handling procedures to maintain accuracy and security.
- Implemented promotional displays to enhance product visibility at checkout.
- Ensured cleanliness and organization of front-end areas for customer satisfaction.
- Trained new employees on customer service protocols and store policies. in customer service techniques and store policies.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
- Resolved customer problems by investigating issues, answering questions and building rapport.
Catering Assistant
Compass Group
Adelaide , SA
02.2023 - 06.2025
- Assisted in food preparation for large-scale events and daily service.
- Coordinated with kitchen staff to ensure timely meal delivery.
- Checked food temperatures to determine item doneness and promote food safety.
- Adhered to all health department regulations regarding food handling and sanitation practices.
- Maintained cleanliness and organization of serving areas and kitchen equipment.
- Cleaned kitchen equipment and surfaces after each event.
- Maintained a safe working environment by adhering to safety protocols at all times.
- Checked supply levels and replenished items as needed for dining and catering functions.
- Prepared food items according to recipes and instructions.
- Supported event setups, including arranging tables and decorations as needed.
- Trained new staff on food handling procedures and customer service standards.
- Attended weekly staff meetings with management team to discuss upcoming events and new menu items.
Education
St Columba College
Adelaide, SASkills
- Food preparation
- Cooking
- Food handling procedures
- Food safety
- Food safety measures
- Kitchen safety
- Workflow optimization
- Time management
- Team collaboration
- Staff training
- Attention to detail
- Effective communication
- Verbal and written communication
- Customer relationship management
- Problem solving
- Workplace safety
Certification
- Full drivers license
Timeline
Kitchen Hand
Metro Canteens
03.2026 - 07.2026
Front End Supervisor
Foodland
09.2025 - 02.2026
Catering Assistant
Compass Group
02.2023 - 06.2025
St Columba College