Naomi Scott-Lumb
Spring Mountain,Queensland
Summary
Passionate and dedicated Early Childhood professional with over 20 years of experience providing high-quality education and care for children from infancy through to school age. Committed to creating safe, inclusive, and nurturing learning environments that support each child's development, wellbeing, and sense of belonging. Experienced in developing engaging educational programs aligned with the Early Years Learning Framework (EYLF), building strong partnerships with families, and fostering positive relationships with children, colleagues, and the wider community.
An experienced leader with additional expertise in event security operations, bringing well-developed skills in team leadership, communication, conflict resolution, risk management, and working effectively in fast-paced environments. Recognised for remaining calm under pressure, making sound decisions, and leading teams with professionalism and integrity.
A compassionate, organised, and adaptable educator who is committed to supporting children's learning and development while contributing positively to a collaborative and high-performing early childhood team.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Operations Supervisor
Infront Security
Rocklea, QLD
11.2023 - Current
- Managed daily operations, including personnel scheduling, task assignment, and progress monitoring.
- Trained new employees on job functions, company policies, and procedures to ensure compliance and operational consistency.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Cultivated strong customer relationships by delivering exceptional service and addressing specific needs.
- Supervised event security teams to enforce safety protocols effectively.
- Coordinated pre-event briefings to effectively communicate security procedures and align staff on safety protocols.
- Monitored crowd movements to identify and mitigate potential security risks.
- Collaborated with law enforcement for comprehensive incident response planning.
Operations Coordinator
Chronosoft
Brisbane, QLD
06.2022 - 11.2023
- Oversaw customer relationship management (CRM) system, maximizing functionality for improved client interactions.
- Coordinated onboarding processes for new clients, creating streamlined experiences that fostered long-term relationships.
- Addressed sales inquiries, delivering timely client support that enhanced satisfaction.
- Assisted in managing client accounts, responding promptly to inquiries and concerns.
- Contributed to development of client proposals, emphasizing attention to detail.
- Collaborated with marketing team to create impactful marketing materials.
- Configured and managed Chronosoft solutions for clients, demonstrating technical expertise.
- Provided on-site support during events across Australia, ensuring seamless execution.
Early Childhood Educator
Kindy Patch
Springfield Lakes, QLD
02.2017 - 03.2020
- Implemented developmentally appropriate activities to enhance children's learning experiences.
- Developed age-appropriate activities to encourage physical, social and intellectual development of children.
- Fostered strong relationships with families to support children's emotional and social growth.
- Observed and documented children's progress to tailor educational approaches effectively.
- Collaborated with staff to create a safe, nurturing, and stimulating environment for children.
- Maintained daily records of individual activities, behaviors, meals, and naps to monitor developmental progress.
- Identified children needing extra support for emotional, health-related, or developmental concerns and developed targeted improvement strategies.
- Implemented strategies to support children with special needs, ensuring inclusive education practices.
- Ensured compliance with relevant regulations such as health and safety standards.
- Assistant Centre Manager - 12 month maternity cover
- Supervised childcare teams to ensure effective teamwork and collaboration.
- Oversaw daily operations in the absence of the Centre Manager.
- Coordinated first aid responses to ensure safety and well-being of children.
- Maintained and organized government-required documentation to ensure compliance with regulations.
- Entered and approved timesheets in the Etivity program to ensure accurate payroll processing.
- Implementation and roll out of the Xplor system within the centre
- Provide the children with a program and activities that assist in their individual development needs
- Ensure effective structured routines within a flexible and caring environment
- Foster and encourage this development through play in a fun and safe environment
- Works within the guidelines of policies and procedures
- Provided insights and ideas during staff meetings to foster collaboration and enhance program effectiveness.
Early Childhood Educator
Various
Brisbane, QLD
06.2001 - 02.2017
- Implemented age-appropriate educational programs tailored to individual needs.
- Organized and implemented age-appropriate activities to enhance children's physical, emotional, social, and intellectual development.
- Collaborated with parents to support children's development and address individual concerns.
- Communicated regularly with parents and families
- Maintained a safe and clean learning environment for all children in care.
- Supervised daily routines, ensuring smooth transitions between activities and meals.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Provided the children with a program and activities that assist in their individual development needs
- Established structured routines that fostered a flexible and nurturing environment.
- Fostered and encouraged this development through play in a fun and safe environment
- Administered first aid and medication in accordance with health and safety regulations.
- Participated in staff meetings to share insights and collaborate on childcare strategies.
- Worked within the guidelines of policies and procedures
Education
Diploma - Early Childhood Education And Care
Kool Kids Training College
Brisbane QLD08-2021
Certificate 3 - Community Services (Children’s Services)
Mission Australia
Brisbane QLD03-2004
Skills
- Operations management
- Safety compliance
- Attention to detail
- Effective communication
- Relationship building
- Inclusion strategies for individuals
- Adaptability and flexibility
- Developmental needs of children 0-12yrs
Certification
- Working With Children Blue Card
- Advanced First Aid and CPR
Timeline
Operations Supervisor
Infront Security
11.2023 - Current
Operations Coordinator
Chronosoft
06.2022 - 11.2023
Early Childhood Educator
Kindy Patch
02.2017 - 03.2020
Early Childhood Educator
Various
06.2001 - 02.2017
Diploma - Early Childhood Education And Care
Kool Kids Training College
Certificate 3 - Community Services (Children’s Services)
Mission Australia