Naomi Stewart
Jane Brook
Summary
I am a dedicated cabin crew member with Maroomba Airlines with three of experience, providing high levels of customer service, managing safety protocols and ensuring smooth operations in fast-paced, remote environments. However, I am seeking more of a challenge for myself, where my skills in safety management and team collaboration will be applied to support operational efficiency in larger settings.
Overview
7
7
years of professional experience
Work History
Cabin Crew
Maroomba Airlines
Perth, WA
02.2023 - Current
- A dedicated cabin crew member with Maroomba Airlines with two of experience, providing high levels of customer service, managing safety protocols and ensuring smooth operations in fast-paced, remote environments
- Every flight I ensure compliance with all safety regulations and protocols, including conducting safety demonstrations, trained in responding to in-flight emergencies, and managing medical situations
- Collaborated with flight crew and ground personnel to ensure timely departures and arrivals for regional flights
- Contribute to overall cleanliness and organisation, ensuring a comfortable environment for passengers during flights
- Demonstrated strong problem-solving abilities when dealing with issues such as delays, cancellations, or passenger concerns, ensuring minimal disruption to operations
Nandoca
Nando's Midland
Perth, WA
03.2019 - 01.2023
- My responsibilities at Nando's included providing friendly, efficient service to customers, ensuring an exceptional dining experience
- Preparing food items following Nando's recipes and quality standards, ensuring freshness and consistency
- As well as maintain cleanliness and organization in the kitchen, dining area, and restrooms, following health and safety protocols
- Working collaboratively with team members in a fast paced environment ensuring efficient kitchen operations and timely service
- Address and resolve customer concerns or complaints promptly and professionally to maintain satisfaction, whilst promoting Nando's menu items and special offers, increasing sales and enhancing the customer experience
Chiropractic Receptionist
01.2018 - 01.2021
Education
Certificate 3 - Aviation (Cabin Crew)
SOUTH METROPOLITAN TAFE
12.2022
Certificate 2 - Business
SWAN VIEW SENIOR HIGH SCHOOL
12.2021
Swan View Senior High School
Skills
- Safety Management / Awareness
- Customer Assistance
- Teamwork / Communication
- Time Management
- Leadership
- Adaptability / Resilience
- Critical Thinking
- Flight preparation
- First aid
Training
- Responsible Service of Alcohol (RSA)
- CPR
- Fire and Smoke Training (FST)
- Dangerous Goods Awareness (DG)
- Provide First Aid (FAID)
- DAMP Training
- Security Awareness - ASIC (SAASIC)
- Security Training (SEC)
- CAO 48.1 Training/Fatigue
- Human Factors Training (HFT)
- Emergency Procedures (EP)
Timeline
Cabin Crew
Maroomba Airlines
02.2023 - Current
Nandoca
Nando's Midland
03.2019 - 01.2023
Chiropractic Receptionist
01.2018 - 01.2021
Certificate 2 - Business
SWAN VIEW SENIOR HIGH SCHOOL
Swan View Senior High School
Certificate 3 - Aviation (Cabin Crew)
SOUTH METROPOLITAN TAFE
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