Summary
Overview
Work History
Education
Skills
Activities
Training
Timeline
Generic

Naomi Wilkins

Wandearah West,Australia

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organisational growth.

Overview

6
6
years of professional experience

Work History

Social Worker / School Counsellor

Centacare
03.2023 - Current
  • Provide clients therapeutic support that are referred to the counselling service.
  • Updated client documentation for accurate, compliant and current records.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Advocated for clients to assure respected rights and wishes.
  • Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
  • Provide counselling services to Years Reception to year 9, that is relevant to the student’s needs and goals.
  • Complete individual assessments with clients regarding their counselling needs and triage as needed.
  • Collaborate with the school, parents and organisations / services to promote positive outcomes for students in the school counselling space.
  • Organise, plan and facilitate specific group work to meet wellbeing needs of students.
  • Collect data and generate reports to provide to the school at the end of each term.
  • Co-ordinate the delivery of services to clients and link them to other services when necessary.
  • Maintain client records, implement evaluation procedures and collect relevant data for record keeping.

Residential Care Support Worker

Centacare Catholic Country SA
10.2020 - 01.2023
  • Provide care to young people in care.
  • Completing daily tasks side-by-side
  • Role modelling positive relationships and responses
  • Completing daily task sheet including cooking and cleaning
  • Co-regulate, de-escalate, and conduct live space interview.
  • Recognise triggers and implementing strategies with the young person to prevent escalation
  • Role modelling coping strategies in stressful situations
  • Approach the young person and discuss an escalation and promote self-determination and challenge behaviour
  • Household cleaning and organising
  • Completing laundry, cleaning bathrooms and general tidying
  • Prompt young people to complete chore plans
  • Observe and record accurate observations using the CTARS database
  • Organise activities and events within the household
  • Plan activities with the young people for weekends and in the holidays
  • Complete risk assessments for activities
  • Check engine, tyres, oil, coolant, and any damage to vehicle
  • Advocate for the young people in care
  • Speak to house supervisors about concerns, including for doctor appointments, counselling, and socialising.
  • Contribute to staff and house meetings, involving the improvement of young people and staff
  • Attend staff meetings and house meetings
  • Work collaboratively to develop routines with the carers and house supervisor
  • Report work, health, and safety concerns
  • Follow procedures and policies when any concerns arise
  • Transport young people for daily activities and educational purposes
  • Follow routines, prompting and encouraging young people to adhere to their routine
  • Attend medical appointments with the young people
  • Administrating and observing young people medication
  • Construct and complete risk assessment forms
  • Attending, contributing, and utilising training required in the workplace.

Student placement

Centacare Catholic Country SA
07.2022 - 11.2022
  • Complete assignments and make goals tailored to individual families
  • Access child safety
  • Completed referrals within the organisation
  • Working Side-by-side building client’s capacity
  • Provide education to clients to increase knowledge and understanding
  • Observe and record observations and interactions with the family
  • Shadowing clients with counsellor
  • Case load of three clients
  • Provide outreach school counselling services in Cowell
  • Responding to the needs of the student and promoting resilience
  • Develop and implement anti-bullying presentation
  • Record accurate and objective case notes
  • Attend meetings and brainstorm ideas for events
  • Attend meetings
  • Complete agenda and write minutes
  • Utilising for educational and personal growth
  • Seeking guidance on ethical dilemmas
  • Discuss workload and my capacity
  • Discuss selfcare and implement selfcare plan
  • Develop, plan, and implement activities with a group in a school setting
  • Increase social skills
  • Provide education around conflict, maintaining friendships and bullying
  • Work collaboratively with the FaRS counsellors and develop an anti-bullying presentation
  • Participated in the Port Augusta Sober Walk
  • Assisted clients transport to community groups

Student placement

Department for Child Protection
03.2021 - 07.2021
  • Writing case notes in clear, concise, and objectively.
  • Observing the parents and child’s interactions.
  • Case noting parent’s interaction while transporting them
  • Observing and case noting parent, child, and sibling access
  • Shadowing a social worker in the guardianship team with 5 clients
  • Conducted home visits
  • Completed care plans
  • Complexity Assessment Tool (CAT) – identifying the behavioural and special needs of the child or young person
  • Special Needs Loadings – completed after a CAT if identified a level 2 or higher, and then worked out the loading fee the carer was eligible for.
  • Gather known information and identify gaps, discuss with carers, and parents where possible and add information
  • Contributing to a care team meeting regarding the life domains for a child or young person.
  • Discuss care environment
  • Read previous case plans and related documents to understand the history of a child’s life
  • Organise meetings, make agendas and use Outlook to schedule a meeting time
  • Create essays for myself to complete at times where workers were occupied
  • Identify Family members and significant relationships
  • Identify cultural country and clan/language group
  • Identify Aboriginal organisations/services the child or young person is connected with
  • Reconnection plan where needed
  • Support kinship/ carer to support and maintain the Child’s connection to Culture, country and community
  • Learned legislation and relevance to DCPs

Deli Clerk - Team Member

Woolworths
02.2019 - 11.2020
  • Providing responsive, exceptional service to deli counter customers by answering questions, making recommendations, providing samples, and responding to requests.
  • Slicing, weighing, packaging, and pricing meats and cheeses.
  • Preparing special orders and party trays.
  • Updating displays, cases, and other customer-facing areas to ensure new items and promotions are showcased.
  • Ensuring that work areas are ready to service customers by cleaning surfaces, equipment, and floors, removing trash, and confirming that tools are in working order.
  • Following all food safety and sanitation procedures established by the company and other regulatory agencies.
  • Cooperating with others to ensure customer satisfaction.
  • Confirming that all displays, products, and services comply with company standards.
  • Train and mentor new Team Members in the Deli Department.
  • Occasionally fill in other departments: Checkout Operator, complete knowledge of POS and Self-Serve Checkouts.

Education

Bachelor of Social Work -

University of South Australia
Whyalla, SA
01.2022

Foundation Studies -

University of South Australia
Adelaide, SA
02.2018

SACE -

Clare High School
Clare, SA
12.2017

Skills

  • Microsoft Suite
  • Strong verbal and non-verbal communication
  • Case note and documentation
  • Working Autonomously and Group Work
  • Management and Time Management Skills
  • Organisation and Problem-Solving Skills
  • Planning and facilitating group work
  • Conflict resolution
  • Efficient under pressure
  • Self-awareness
  • Referrals and networking
  • Psychosocial assessment

Activities

  • Netball Coach, BSR Tigers Netball Club Under 11’s, Brinkworth, Spalding, Red Hill (combined), 2017-01-01, 2019-12-31, Developed routines, observed players, planned lineups, and managed the team’s season.
  • Netball Coach, KIWI Netball Club, F Grade, 2022-01-01, 2022-12-31, Developed physical fitness and ball skills, fostered a healthy mindset and strong leadership qualities within the players.

Training

  • Restorative training, 2025-04-01
  • Professional Boundaries, 2024-03-01
  • Safe Environments for Children and Young People ‘Through Their Eyes’, 2024-12-01
  • Renavigating Angry and Guilty Emotions (RAGE), 2024-07-01
  • Two Paths One Journey, 2024-06-01
  • ACT for Beginners, 2024-03-01
  • Applied Suicide Intervention Training, 2022-12-01
  • Respond Rather Than React, 2022-10-01
  • Growing Healthy Sexual Expression: Care Impact Specialist Module 5, 2021-10-01
  • Cultural and Linguistic Diversity and Cultural Competency, 2021-10-01
  • Therapeutic Crisis Intervention Training, 2021-07-01
  • Youth Mental Health First Aid, 2020-12-01

Timeline

Social Worker / School Counsellor

Centacare
03.2023 - Current

Student placement

Centacare Catholic Country SA
07.2022 - 11.2022

Student placement

Department for Child Protection
03.2021 - 07.2021

Residential Care Support Worker

Centacare Catholic Country SA
10.2020 - 01.2023

Deli Clerk - Team Member

Woolworths
02.2019 - 11.2020

Bachelor of Social Work -

University of South Australia

Foundation Studies -

University of South Australia

SACE -

Clare High School

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Naomi Wilkins