Naomi Williams

Customer service is one of my strong qualities and I often go out of my way to help people. I am looking for new opportunities to learn new skills and further my knowledge. I have had many years of experience handling and overseeing various business operations. Well-versed in formulating business goals and initiating policies, guiding, and training staff and monitoring administrative functions. Organized and analytical problem-solver commended for building and maintaining excellent customer relationships.

• 1997, 1998, Woolworth Supermarkets, Elizabeth, Checkout operator, cash handling, deli section, restocking of stock, Customer service
• 2005, 2009, Smithfield Hotel Motel, Smithfield, Operator gaming location, money handling, customer service, dining room co – operator, kitchen hand, Keno & Tab experience, Restocking. RSA.
• 2011, 2019, Think Childcare Pty Ltd, Gilles Plains (previously), Smithfield Plains (previously), Working in all rooms with children of all ages. Ages from 6 weeks to 5 years. Team leader Toddler room 2014-2018, Programming using story book, Programming for All children, Observations and follow up. Knowledge of Quick Kids.
• 2019, 2020, Paisley park, Burton and Playford, Team Leader of the toddler room, Able to program for the children following the ELYF and NQS, Team management and delegation, Working well in a team environment
• 2019, 2020, Paisley park, Burton and Playford, Assistant Director, Assisting in daily running of the service, Supporting the Director and the rest of the team, Stepping up into the director’s role when director is out of the service
• 2019, 2021, Paisley park, Burton and Playford, Assistant Director – Burton and Playford, Running of the service – parent enquiries, marketing, answering phones, show throughs, Leadership skills – helping the team to succussed, Banking, Kids Soft – program, Team Management and delegation, Rostering to set hours, Conducts interviews and reviews the qualifications of all new staff before hiring the most qualified applicants for teaching, administrative, or support staff positions. Manages the work schedules of teaching, Provides feedback for staff on their performance. Orders and purchases teaching materials including toys, videos, books, educational aids, cleaning supplies, food, and first aid supplies.
• 2021, 2024, Little Seedlings Academy, May 2021-June 2024, Assistant Director /Admin, Admin duties: Filling, answering emails, family questions, Account Management enquiries, marketing, answering phones, Leadership skills, Banking, Management and delegation, Rostering to set hours. Conducts interviews and reviews the qualifications of all new staff before hiring the most qualified applicants for teaching, administrative, or support staff positions. Provides feedback for staff on their performance. Building centre occupancy, Debt Management, Customer service, Computer software Knowledge

• Jennifer Brain, Think Childcare, 0488 196 091
• Emily Kitanovski, Little Seedlings Academy, 0424 671 336
• Emma Grant, Confident Kids, 0411305624