Naomi Wong
Box Hill
Summary
. Tireless Restaurant Waitress skilled at supplying customers with memorable dining experiences and unforgettable service. Talented provider of fast, friendly order reception and food delivery. Accurately fulfills all special requests and addresses individual customer needs to support optimal dining experiences.
Overview
4
4
years of professional experience
Work History
Service/Restaurant Waitress
Meet Fresh
03.2020 - 06.2023
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Waitress
Tina's Kitchen
03.2019 - 09.2019
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Education
Diploma of Hospitality Managment - Patisserie
ANIBT
Brunswick, VIC07.2025
2021
Diploma of Leadership And Managment -
Sacred Heart International College
Melbourne, VIC04.2020
Skills
- Customer Service and Rapport
- Cash Register Operations
- Food and Beverage Pairings
- Service Quality
- Procedure Preparation
- Preventive Maintenance
- To-Go Order Preparation
- Transactions and Cash Handling
- Cleaning and Sanitizing
- Food Sanitation
Languages
English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Service/Restaurant Waitress
Meet Fresh
03.2020 - 06.2023
Waitress
Tina's Kitchen
03.2019 - 09.2019
Diploma of Hospitality Managment - Patisserie
ANIBT
Diploma of Leadership And Managment -
Sacred Heart International College
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