Naomi Lee Atkins
Port Macquarie
Summary
Dynamic Produce Manager at Woolworths with a proven track record in inventory management and team leadership. Expert in optimizing stock levels and enhancing visual merchandising, resulting in increased sales. Committed to delivering exceptional customer service while maintaining high-quality standards and compliance with health regulations.
Overview
5
5
years of professional experience
Work History
Produce Manager
Woolworths
Port Macquarie
09.2020 - Current
- Coordinated with other departments to ensure proper merchandising of produce items throughout store locations.
- Conducted weekly inventories to track shrinkage losses due to expiration dates or mishandling by staff.
- Maintained a safe work environment by adhering to all safety regulations and policies.
- Developed and implemented systems to optimize inventory management, ensuring accurate stock levels of produce.
- Created promotional displays for seasonal or special occasions, increasing sales volume through marketing efforts.
- Organized weekly meetings with team members to discuss goals and objectives related to job performance.
- Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Trained and coached new team members.
- Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer complaints promptly while maintaining a positive attitude towards customers.
- Assisted customers by providing advice on nutrition value or recipes featuring particular items from the produce department.
- Implemented strategies for reducing waste such as composting or donating unsellable items.
- Monitored and maintained quality standards for all produce items, ensuring freshness and safety compliance.
- Supervised staff members in the produce department, delegating tasks and training new employees.
- Resolved customer complaints in a professional manner while maintaining excellent customer service standards.
- Ensured compliance with health codes pertaining to sanitation practices within the produce department.
- Reviewed daily sales reports identifying areas where sales are low so corrective action can be taken quickly.
Education
High School Diploma -
Hastings Secondary College
Portmacquarie 12-1995
Skills
- Inventory management
- Visual merchandising
- Quality control
- Customer service
- Team leadership
- Retail management background
- Team building
- Employee training
- Effective communication
- Time management
- Problem solving
- Safety compliance
- Merchandising strategies
- Health department standards
- Produce health
- Department leadership
References
References available upon request.
Timeline
Produce Manager
Woolworths
09.2020 - Current
High School Diploma -
Hastings Secondary College