Nara Alshanoon
Merrylands,NSW
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Masta Concrete Pty Ltd
01.2023 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Retail Sales Assistant
Kmart Australia
02.2018 - 01.2023
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
Completion Of Year 12 (Higher School Certificate) -
Merrylands High School
Merrylands, NSW09.2019
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
Certification
Certificate II in Business Services
References
Athena Hilton Store manager Kmart
Contact No - 0422522601
Iqrar Yaqubi Masta Concrete Pty Ltd
Contact No -0422265125
Timeline
Administrative Assistant
Masta Concrete Pty Ltd
01.2023 - Current
Retail Sales Assistant
Kmart Australia
02.2018 - 01.2023
Completion Of Year 12 (Higher School Certificate) -
Merrylands High School