Nara Domoney
Richmond,VIC
Summary
Motivated and customer-focused Restaurant Supervisor with 2 years of experience in managing busy dining operations. Experienced in leading and supporting teams to provide excellent service while ensuring compliance with company policies, health regulations, and quality standards.
Skilled at building customer loyalty and encouraging positive feedback through a strong focus on guest satisfaction. Highly organized, with a passion for helping the business succeed, and strengths in problem-solving, project management, and teamwork. Known for being adaptable, proactive, and committed to achieving goals. Eager to bring fresh ideas and solutions to improve efficiency and service.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Front of House
The Kettle Black
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Waitress and Cashier
Trinitas Thai
Waitress and Cashier
Thai Culinary Restaurant
Front of House. Restaurant Supervisor
BangPop
03.2021 - 08.2024
- Hosting, bring guests to their table and hand over guest to designated section staff.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Collaborated with management team for strategic planning purposes, offering valuable insights based on firsthand experience at the floor level.
- Monitored employee adherence to company guidelines regarding dress code, punctuality, and workplace conduct for consistency across the team.
- Reduced staff turnover rates by fostering a positive work environment and promoting open communication.
- Improved customer satisfaction by ensuring consistent quality of food and service.
Waitress, all rounder and Cashier
So Thai Tapas & Street Food
01.2021 - 01.2021
- Taking orders, serving food, making drinks, giving bill, processing payment, cleaning in front of the house area and bar, help in the kitchen, washing and cleaning glasses.
Waitress, all arounder and Cashier
Ginger Leaf Thai Restaurant
01.2020 - 01.2021
- Taking orders, serving food, making drinks, giving bill, processing payment, cleaning in front of the house area and bar, help in the kitchen, washing and cleaning glasses.
Education
Bachelor of Arts - Multimedia
Swinburne University of Technology
Melbourne, VIC04.2021
Skills
- Team Leadership
- Teamwork and Collaboration
- Customer Service
- Positive Attitude
- Adaptability and Flexibility
- Time Management
- Verbal and written communication
- Staff Training and Development
- Staff Management
- Front of House Management
- Front of House
- Advanced Instrumentation Proficiency
Hobbies and Interests
- Photography
- Films
- Design
- Animation
- Music
- Sports
Certification
- RSA
- Allergen Training 2024
- Food Handling
Timeline
Front of House. Restaurant Supervisor
BangPop
03.2021 - 08.2024
Waitress, all rounder and Cashier
So Thai Tapas & Street Food
01.2021 - 01.2021
Waitress, all arounder and Cashier
Ginger Leaf Thai Restaurant
01.2020 - 01.2021
- RSA
- Allergen Training 2024
- Food Handling
Front of House
The Kettle Black
Waitress and Cashier
Trinitas Thai
Waitress and Cashier
Thai Culinary Restaurant
Bachelor of Arts - Multimedia
Swinburne University of Technology
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