Nara Longney
Sunshine Coast,QLD
Summary
Proven track record in customer service and strong multitasking, honed across roles at Bombay Bliss and other esteemed venues. Excelled in team collaboration and complex problem-solving, significantly increasing sales through upselling. Demonstrated eagerness to learn, ensuring high-quality service and customer satisfaction in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Waitress
Bombay Bliss
06.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Increased sales significantly by upselling higher-end products to customers.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Childcare Volunteer
Evolution Early Learning
02.2024 - 04.2024
- Supervised children of various ages on playground and field trips.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Provided a safe and nurturing environment for children to learn and grow through various educational activities.
Bakery Cashier
Le's Bakery & Patisserie
05.2023 - 06.2023
- Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
- Maintained a clean, organized, and well-stocked cashier area to ensure smooth operations.
- Handled customer inquiries, complaints, and special requests professionally and effectively.
- Assisted in inventory management by conducting regular stock checks and updating records accordingly.
Hospitality Worker
Pt Cartwright Seafoods
02.2023 - 06.2023
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Hospitality Worker
Oakberry Acai
05.2022 - 01.2023
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
Education
No Degree - Completion of Year 10
TAFE Queensland
Mountain Creek05.2024
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Complex Problem-Solving
- Eager to learn
Additional information:
DOB:08/09/2006
Availability : flexible
Timeline
Childcare Volunteer
Evolution Early Learning
02.2024 - 04.2024
Waitress
Bombay Bliss
06.2023 - Current
Bakery Cashier
Le's Bakery & Patisserie
05.2023 - 06.2023
Hospitality Worker
Pt Cartwright Seafoods
02.2023 - 06.2023
Hospitality Worker
Oakberry Acai
05.2022 - 01.2023
No Degree - Completion of Year 10
TAFE Queensland
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