Narah Slyderink
Highfields
Summary
Easily adapt and work hard at any environment and given task. Reliable and trust worthy, various skills in customer service and handling situations. Experienced all different types of people/customers and learnt how to handle them. Use to working long hours and hard days, my patience level has been tested tremendously but have always remained calm and dealt with things properly and professionally.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dog Groomer
Jessica Holland
09.2021 - 05.2025
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
- Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.
Ice Cream Server
Cold Rock Ice Creamery
03.2020 - 11.2021
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Handled cash transactions accurately, promoting trust between the business and its customers.
Education
High School Diploma -
Toowoomba Christian College
Highfields, QLDSkills
- Patience and empathy
- Animal handling expertise
- Relationship building
- Customer service
- Reliable
- Hard Working
- Confident
- Get along with everyone
- Active listening
- Excellent communication
- Adaptability and flexibility
Certification
Completed certificate 3 in animal studies, completed within 6 months with skills generation
Timeline
Dog Groomer
Jessica Holland
09.2021 - 05.2025
Ice Cream Server
Cold Rock Ice Creamery
03.2020 - 11.2021
High School Diploma -
Toowoomba Christian College
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