Narayan Barad
Geelong
Summary
Detail-oriented and results-driven Business Analyst with extensive experience across diverse industries, including Automotive, Asset Integration, Inspection Services, Telecommunications, and Business Lending. Adept at executing business verification testing cases, supporting stakeholders in validating test plans and scenarios, and conducting process validation for ongoing enhancements. Proven ability to identify opportunities and problems through intelligent analysis of the business environment and effectively communicate these findings. Experienced in providing program testing support, hyper care support, and SME guidance in various domains. Strong background in process modelling, stakeholder management, and delivering actionable insights aligned with business goals.
Specialized in identifying areas for improvement and delivering actionable insights that align with organizational goals. Demonstrated expertise in data analysis and stakeholder collaboration.
Overview
17
17
years of professional experience
Work History
Business Analyst
Carbon Revolution
01.2019 - 12.2024
- Spearheaded analysis of operational processes in producing carbon fibre wheels, identifying bottlenecks, and proposing process improvements, resulting in a 15% increase in production efficiency
- Collaborated with stakeholders across the business to define requirements for new manufacturing systems and digital tools, improving reporting accuracy and operational performance
- Led detailed current state and future state process analysis, identifying risks, opportunities, and providing business recommendations for process optimisation
- Conducted ongoing testing and validations, checking the features developed and delivered to production, ensuring they met business outcomes and end-user expectations
- Provided status reports on business analysis activities and deliverables, supporting ongoing program testing efforts to identify gaps, issues, and enhancement opportunities
- Contributed to the continuous improvement of the BA and Service Optimisation Practice by coaching and consulting stakeholders on best practice business and change analysis
Team Leader
Carbon Revolution
02.2015 - 12.2018
- Participated in the testing and implementation of new software systems, ensuring alignment with business goals and validating features through business verification testing cases
- Supported the Business Lending Domain (BLD) by identifying and validating test plans and scenarios for deliverables, ensuring they were in line with business outcomes and user expectations
- Provided ongoing hypercare support, resolving issues in a timely manner to minimize impact on end users and customers within the lending platform
- Led the analysis of business processes and system improvements, helping to identify and close gaps in functionality post-implementation
- Facilitated process validation and post-implementation reviews to identify opportunities for enhancement and to ensure the continuous alignment of systems with business needs
Business Analyst
ALS
07.2012 - 12.2014
- Led the analysis and integration of asset management systems, improving the visibility and tracking of equipment across multiple sites, resulting in a 20% improvement in asset utilization
- Conducted business verification testing to validate the functionality of asset management features deployed to production
- Collaborated with the BLD to support testing, validation, and issue resolution in alignment with business requirements and technical deliverables
- Supported end users with process and technical queries, contributing to the smooth operation of asset management systems
- Provided detailed reports to senior management, highlighting issues, gaps, and potential process improvements
Business Analyst
IMIS Group
03.2010 - 06.2012
- Conducted business process modelling and analysis to streamline inspection workflows, reducing inspection cycle times by 18%
- Worked closely with cross-functional teams to design and implement a new inspection management system, improving data accuracy and reporting capabilities
- Supported ongoing testing and validation efforts, ensuring the inspection system met business outcomes and user expectations
- Participated in post-implementation reviews to identify opportunities for process optimization and system enhancements
Business Analyst
Telstra
08.2007 - 02.2010
- Managed performance analysis of contact centre metrics, identifying trends, and providing actionable recommendations to improve service delivery and reduce call wait times
- Supported the testing and validation of new system features deployed to the contact centre platform, ensuring alignment with business goals
- Communicated effectively with stakeholders to define business requirements and ensure they were incorporated into product specifications
- Applied Agile methodologies to ensure rapid delivery and adaptation to changing business needs
Education
Certification in Scrum Master -
Knowledge Academy
PRINCE2 Foundation Certificate in Project Management -
PeopleCert
Master of Information Technology -
Swinburne University of Technology
01.2007
Bachelor of Engineering -
BVB College of Engineering and Technology
01.2003
Skills
- Business and Technology Acumen
- Business Verification & Testing
- Business and Change Analysis
- Stakeholder Management
- Benefits Analysis
- Program Testing & Support
- Hypercare Support
- Process Modelling and Improvement
Tools Technology
Jira, Confluence, Trello, Advanced Excel, SQL Query, Power BI, Microsoft 365, SQL Server, Oracle, Power BI, Tableau, SAS, AWS, Azure, ServiceNow, HP Service Manager, Expertise in ERP, CRM, and asset management systems.
Timeline
Business Analyst
Carbon Revolution
01.2019 - 12.2024
Team Leader
Carbon Revolution
02.2015 - 12.2018
Business Analyst
ALS
07.2012 - 12.2014
Business Analyst
IMIS Group
03.2010 - 06.2012
Business Analyst
Telstra
08.2007 - 02.2010
PRINCE2 Foundation Certificate in Project Management -
PeopleCert
Master of Information Technology -
Swinburne University of Technology
Bachelor of Engineering -
BVB College of Engineering and Technology
Certification in Scrum Master -
Knowledge Academy
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