Overview
Work History
Education
Skills
Timeline
Generic

Narayan Neupane

Melbourne

Overview

9
9
years of professional experience
6
6
years of post-secondary education

Work History

Professional Bus Operator

Transdev John Holland
08.2024 - 10.2025
  • Operated buses safely across designated routes.
  • Conducted pre-trip inspections to ensure vehicle safety.
  • Assisted passengers with boarding and exiting the bus.
  • Adhered to traffic laws and company policies consistently.
  • Maintained cleanliness of the bus interior and exterior.
  • Communicated effectively with dispatch regarding delays or issues.
  • Managed passenger inquiries and provided information as needed.
  • Documented incidents and reported them to management promptly.
  • Responded quickly and efficiently to emergency situations such as medical emergencies or accidents involving the bus.
  • Provided clear verbal announcements at each stop informing riders when they had reached their destination.
  • Assisted disabled passengers in boarding and exiting the bus safely.
  • Received feedback from customers regarding their overall satisfaction with services provided.
  • Assessed customer needs during trips in order to provide the best possible service experience.
  • Inspected bus before each shift to identify any mechanical issues that needed repair work prior to departure.
  • Reported any incidents and accidents immediately to supervisors after ensuring safety of passengers was secure.
  • Maintained radio contact with dispatch personnel to receive instructions or report delays or passenger issues.
  • Actively monitored traffic patterns around assigned routes in order to adjust driving accordingly if necessary.
  • Ensured proper loading and unloading procedures were followed at all times for the safety of passengers.
  • Communicated professionally with passengers regarding routes and stops while providing customer service assistance.
  • Completed daily log sheets and trip reports detailing time on duty, miles driven, fuel usage.
  • Adhered to all traffic laws and regulations including speed limits, stop signs.
  • Attended regular training sessions related to new policies and procedures or updates in technology used within transit system.
  • Followed established schedules for pick up and drop off points along designated routes.

Sales Representative

BWS
02.2022 - 09.2024
  • Cultivated relationships with clients to understand their needs and preferences.
  • Demonstrated product features and benefits to potential customers effectively.
  • Managed inventory levels to ensure product availability for customer demand.
  • Processed customer orders accurately and efficiently using sales software.
  • Resolved customer inquiries and complaints in a professional manner.
  • Attended training sessions to enhance product knowledge and sales techniques.
  • Participated in local events to promote brand awareness and engage with the community.
  • Developed key customer relationships to increase sales.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Generated new sales leads through cold calling and networking activities.
  • Maintained accurate records of all sales and prospecting activities.
  • Analyzed customer feedback to improve products and services.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Negotiated pricing contracts with customers to maximize profits.
  • Provided technical support for customers using the company's products or services.
  • Created detailed reports on daily, weekly, and monthly sales activity.
  • Reviewed monthly performance against targets set by management team.
  • Researched competitors' products, prices, and sales techniques.
  • Identified opportunities for cross-selling additional products and services.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Managed inventory levels by ordering sufficient stock for each account.
  • Coordinated with other departments to ensure timely delivery of orders.
  • Collaborated with marketing team to create promotional materials for products and services.
  • Negotiated deals and handled complaints or objections.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Identified areas of improvement in existing processes and implemented solutions accordingly.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.
  • Greeted and assisted customers to foster positive experiences.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.

Chef de Partie

Half tide brasserie
Central Coast
12.2016 - 11.2021
  • Prepared and presented high-quality dishes in a fast-paced kitchen environment.
  • Supervised junior kitchen staff, ensuring adherence to food safety standards.
  • Collaborated with the head chef to develop seasonal menus and dish concepts.
  • Assisted in inventory management, tracking ingredient usage and freshness.
  • Maintained cleanliness and organization of kitchen workstations and equipment.
  • Trained new team members on cooking techniques and kitchen procedures.
  • Coordinated with front-of-house staff for timely dish service during peak hours.
  • Researched culinary trends to enhance menu offerings and customer satisfaction.
  • Worked closely with other chefs to coordinate meal preparation activities during busy shifts.
  • Managed food usage with proper stock rotation to prevent spoilage.
  • Performed basic cooking tasks such as frying meats or vegetables using various tools including deep fryers or grills.
  • Organized the daily mise en place in order to prepare meals efficiently.
  • Prepared a variety of sauces from scratch according to recipes or customer requests.
  • Checked finished plates before they were served to guests, making sure all components met quality standards.
  • Monitored food preparation techniques to ensure that high-quality products were served consistently.
  • Trained kitchen workers on culinary techniques.
  • Assisted with the training of new employees in proper techniques for food preparation, presentation, sanitation, safety procedures.
  • Adhered to health and safety regulations while preparing food items in the kitchen area.
  • Supervised and trained kitchen staff to ensure quality standards of food production.
  • Maintained cleanliness in the kitchen area by washing dishes and wiping down surfaces after each shift.
  • Assisted with menu planning activities by suggesting creative ideas for dishes based on seasonal ingredients.
  • Developed menus for special occasions, ensuring all dishes were prepared according to recipes and standards.

Education

Certificate 4 - Hospitality Management And Commercial Cookery

Holmes Institute
05.2007 - 11.2009

Diploma - Electrical, Electronics And Communications Engineering

Kathmandu Institute of Technology
Kathmandu, Bagmati
05.2003 - 11.2006

Skills

  • Vehicle inspection
  • Route navigation
  • Emergency response
  • Customer assistance
  • Traffic law adherence
  • Customer relationship management
  • Safety compliance
  • Scheduling management
  • Team collaboration
  • Problem solving
  • Effective communication
  • Attention to detail
  • Active listening
  • Conflict resolution
  • Safe driving techniques
  • Fuel efficiency
  • Passenger assistance

Timeline

Professional Bus Operator

Transdev John Holland
08.2024 - 10.2025

Sales Representative

BWS
02.2022 - 09.2024

Chef de Partie

Half tide brasserie
12.2016 - 11.2021

Certificate 4 - Hospitality Management And Commercial Cookery

Holmes Institute
05.2007 - 11.2009

Diploma - Electrical, Electronics And Communications Engineering

Kathmandu Institute of Technology
05.2003 - 11.2006
Narayan Neupane