Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certifications And Awards
Areas Of Interest
Timeline
Generic

Narayan Prasad Pandey

Penshurst,Australia

Summary

Experienced housekeeping professional with over 15 years of experience in the hospitality industry, including leadership roles at top hotel brands such as Hyatt, Ramada, and P&O Cruises. Skilled in team supervision, housekeeping operations, inventory management, and guest service excellence. Passionate about maintaining high standards of cleanliness and comfort to ensure memorable guest experiences. Highly experienced in housekeeping leadership roles, demonstrating strong skills in team management, training and scheduling. Demonstrated efficiency in maintaining high standards of cleanliness, hygiene, and orderliness across various properties. Proven ability to manage resources effectively, ensuring maximum productivity from the team while keeping motivation levels high. Known for fostering a positive work environment that encourages teamwork and boosts staff morale.

Overview

19
19
years of professional experience

Work History

Housekeeping Team Leader

Hyatt Regency
Sydney, Australia
02.2022 - Current
  • Lead and supervise housekeeping team ensuring high standards of cleanliness and guest satisfaction
  • Coordinate daily room assignments and inspections
  • Manage inventory and requisitions to maintain cost control
  • Handle guest requests and complaints with professionalism

Executive Housekeeper

Mirage Lords Inn
Kathmandu, Nepal
02.2014 - 09.2015
  • Oversaw housekeeping operations and ensured high standards of hygiene
  • Managed staffing, scheduling, and training programs
  • Ensured adherence to hotel standards and guest satisfaction goals

Housekeeping Executive

Hotel RAMADA
Powai, India
07.2008 - 08.2010
  • Supervised room attendants and public area staff
  • Conducted regular inspections and quality checks

Accommodation Deck Supervisor

P&O Cruises
, UK
03.2008 - 06.2008
  • Managed housekeeping for designated deck areas on cruise ship
  • Trained and supervised multinational housekeeping staff

Housekeeping Executive

Renaissance Hotel & Convention Center
Mumbai, India
06.2007 - 02.2008

Housekeeping Supervisor

Hotel The Orchid
Mumbai, India
03.2006 - 05.2007

Housekeeping Intern

Hotel Grand Hyatt
Mumbai, India

Education

Master of Business Administration -

Top Institute
Sydney, Australia
01.2022

Master in International Tourism & Hotel Management -

Hotel School
Sydney, Australia
01.2018

PG Diploma in Accommodation Operations & Management -

Institute of Hotel Management
Mumbai, India
01.2005

PG Diploma in Health Care Management -

Pokhara University
Pokhara, Nepal
01.2003

B.Sc. - Chemistry, Drugs & Dyes

University of Mumbai, K.J. Somaiya College
Mumbai, India
01.2001

H.S.C. - Science

Ramanand Arya D.A.V. Junior College
01.1998

S.S.C. -

Karthika High School
Mumbai, India
01.1996

Skills

  • Housekeeping Operations
  • Staff Supervision & Training
  • Inventory & Cost Management
  • Conflict resolution

Hobbies and Interests

  • Playing Cricket
  • Cooking Indian Food

Certifications And Awards

  • Train the Trainer Certificate, Hotel Ramada, Powai
  • Short Course in Clinical Service Management, 05/01/02

Areas Of Interest

  • Housekeeping Operations
  • Hotel Management
  • Guest Services
  • Staff Training & Supervision

Timeline

Housekeeping Team Leader

Hyatt Regency
02.2022 - Current

Executive Housekeeper

Mirage Lords Inn
02.2014 - 09.2015

Housekeeping Executive

Hotel RAMADA
07.2008 - 08.2010

Accommodation Deck Supervisor

P&O Cruises
03.2008 - 06.2008

Housekeeping Executive

Renaissance Hotel & Convention Center
06.2007 - 02.2008

Housekeeping Supervisor

Hotel The Orchid
03.2006 - 05.2007

Housekeeping Intern

Hotel Grand Hyatt

Master of Business Administration -

Top Institute

Master in International Tourism & Hotel Management -

Hotel School

PG Diploma in Accommodation Operations & Management -

Institute of Hotel Management

PG Diploma in Health Care Management -

Pokhara University

B.Sc. - Chemistry, Drugs & Dyes

University of Mumbai, K.J. Somaiya College

H.S.C. - Science

Ramanand Arya D.A.V. Junior College

S.S.C. -

Karthika High School
Narayan Prasad Pandey