Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Narelle Chandler

Brunswick,Australia

Summary

Dynamic and results-driven Business Specialist with over a decade of progressive experience in enhancing operational excellence and delivering impactful results across IT, HR, and Finance sectors. Renowned for exceptional communication skills and visionary thinking, consistently championing innovative solutions that elevate organizational performance. Proven ability to maintain integrity, confidentiality, and autonomy in high-pressure environments, fostering trust through consistent actions and values. Committed to driving success by leveraging expertise to navigate complex challenges and implement strategic initiatives.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Business & Project Support Lead

Fujitsu Australia Limited
04.2023 - Current
  • Provide high level support services, accurate advice and information to the Leadership Team in line with expectations, and consistent with policy and program directions.
  • Manage daily operations in a dynamic, agile environment by providing administrative and operational support to ensure the smooth functioning of the business operations.
  • Maintain and update databases with accurate information, including project and timesheet compliance and resource allocations across client projects.
  • Manage Ariba invoicing / Purchase Order’s for a major Mining client.
  • Coach and mentor junior support staff.
  • Ensure the seamless integration of new hires by managing onboarding tasks, including facilitating communication between new employees, managers, and departments and conducting induction meetings to introduce new hires to company culture, ensuring a positive and productive start to their employment.
  • Manage relationships with external stakeholders and suppliers.
  • Coordinate with cross-functional teams to identify and resolve complex process issues post merger, including HR, Finance, Service Desk, Project Support, Accounts Receivable, Security and Talent / Recruitment teams.
  • Create and maintain accurate Consultant Profiles for submission with RFP’s.
  • Ensure compliance with relevant laws and regulations.
  • Develop and implement operational best practices.

Human Resources / Business Support Officer

Versor (M&A- Fujitsu Australia Ltd – Apr23)
08.2018 - 04.2023
  • Manage daily operations in a dynamic, agile environment by providing administrative and operational support to ensure the smooth functioning of the business operations.
  • Maintain and update databases with accurate information, including timesheet compliance and resource allocations across client projects.
  • Coordinate equipment distribution to all staff during Covid lockdowns to ensure delivery to clients was not interrupted. Maintain Company Asset register periodically for visibility.
  • End to end recruitment of new staff from job advertisement, screening processes to onboarding.
  • Ensure the seamless integration of new hires by managing onboarding tasks, including facilitating communication between new employees, managers, and departments and conducting induction meetings to introduce new hires to company culture, ensuring a positive and productive start to their employment.
  • Develop and implement operational best practices.
  • Create and maintain accurate Consultant Profiles for submission with RFP’s.
  • Coordinate with management and employees on HR matters.
  • Maintain accurate and confidential employee records and personnel files.

ANZ Careers - Resource Specialist

Alexander Mann Solutions
09.2007 - 03.2011
  • Responsible for internal and external recruitment for Small Business Banking, Pacific Islands and Regional & Rural Banking across ANZ.
  • Successfully delivered recruitment and search support across a number of roles in these business segments including campaigns and assessment centres and highly strategic roles such as Head of Country in the Pacific Islands.
  • Manage end-to-end recruitment processes, including drafting job descriptions, posting vacancies, screening candidates, and conducting interviews.

Consultant – Banking and Financial Services

QPL Recruitment & HR Advisory
09.2005 - 09.2007
  • Responsibilities included end to end recruitment for both Permanent and Temporary/Contract roles across all sectors of the Banking & Finance industry, business development, account management, market intelligence and advisory and consulting.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Assisted clients in navigating complex industry challenges with strategic recommendations.

Business Development Officer/Business Support

Commonwealth Bank Finance Company
08.2003 - 09.2005
  • Responsibilities included in depth financial analysis and decision recommendations of a diverse range of commercial credit assessments according to policies and procedures, and relevant legislation, the completion of statistical sales reports and ad hoc administrative requirements.
  • Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.

Data Analyst

Department of Education
09.2002 - 06.2003
  • Responsibilities included database management and analysis, providing accurate and timely financial information to support decision-making and planning, budget management, coordination of the development of a new management information system, supervision of temporary staff, ad hoc management information reporting, problem solving and operational support for approximately 1600 government schools.
  • Utilized data visualization tools to effectively communicate business insights.

Business Analyst – Finance Business Services

Westpac Banking Corporation
10.1999 - 03.2002
  • Responsibilities included consulting with senior management to determine business reporting specifications, the development and delivery of cost efficient business reporting solutions on a national basis using business intelligence tools, project management and business and financial analysis.

Business Information Consultant Planning & Performance Unit

Westpac Banking Corporation
08.1995 - 10.1999
  • Responsibilities included providing business support to a diverse range of Business Unit Managers, such as conducting business reporting and analysis, staff training, change management, re-engineering of business processes in the merger between Westpac and the Bank of Melbourne, information system consulting, expenditure control, resolving customer complaints and managing sales and service incentive programs.

Education

Certificate III - Financial Services

Box Hill Institute of TAFE
Melbourne, VIC

Certificate IV - Small Business Management

RMIT University
Melbourne, VIC

Skills

  • Financial Management Systems – SAP, Oracle
  • Microsoft Office – Excel, Access, Project & Word
  • Enterprise Resource Management (ERM)
  • Process Analysis, Redesign & Optimization
  • Cross-Functional Team Leadership & Collaboration
  • Quality Assurance & Compliance Management
  • Change Management & Continuous Improvement
  • Vendor & Stakeholder Relationship Management
  • Recruitment Advisory and Consulting
  • Training and end user support
  • Negotiating/Problem Solving
  • Business and Financial Analysis
  • Budget reporting and management
  • Project & Change Management

Certification

  • Change Management Foundations
  • Financial Analysis and Interpretation.
  • Risk Analysis.
  • Cognos Reporting

Timeline

Business & Project Support Lead

Fujitsu Australia Limited
04.2023 - Current

Human Resources / Business Support Officer

Versor (M&A- Fujitsu Australia Ltd – Apr23)
08.2018 - 04.2023

ANZ Careers - Resource Specialist

Alexander Mann Solutions
09.2007 - 03.2011

Consultant – Banking and Financial Services

QPL Recruitment & HR Advisory
09.2005 - 09.2007

Business Development Officer/Business Support

Commonwealth Bank Finance Company
08.2003 - 09.2005

Data Analyst

Department of Education
09.2002 - 06.2003

Business Analyst – Finance Business Services

Westpac Banking Corporation
10.1999 - 03.2002

Business Information Consultant Planning & Performance Unit

Westpac Banking Corporation
08.1995 - 10.1999

Certificate III - Financial Services

Box Hill Institute of TAFE

Certificate IV - Small Business Management

RMIT University

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Narelle Chandler