NARELLE FLETCHER
Narellan Vale,NSW
Summary
Reliable professional with experience in project management, process improvement and financial analysis. Assist in developing strategies to improve efficiency displaying organisational and dependable skills managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals with proven passion for hard work and willingness to learn.
Overview
16
16
years of professional experience
Work History
A/Senior Development Officer
Campbelltown City Council
03.2023 - Current
- Provide assistance in development of business cases, including financial models, development feasibilities and plans that contribute to identifying opportunities consistent with the organisations strategic direction.
- Strategize with team members to assist with selection and management of consultants to inform business case development.
- Provide assistance in development of detailed Project Definition Plans to move through project phases, including detailing scope and objectives, deliverables, constraints and opportunities, required resources, milestones and timing, cost estimate, risks and issues, and dependencies.
- Support project stakeholder management and liaison, and document outcomes including the organisation and coordination of activities such as coordination of governance meetings including provision of agendas and presentation material, meeting minutes and documentation of meeting outcomes.
- Lead and advise in the management of procurement, contractual arrangements and performance/outputs of consultants through Pulse project program.
- Draft brief/PowerPoint presentations to assist in promoting due diligence and critical investigation, for discussion.
• Assist with and coordinate research, consultation and engagement, data analysis and preparation of plans and reports within agreed timeframes.
• Manage budget including finance administration and management, of projects through raising purchase orders, processing invoices and providing costing or budget reports to key stakeholders. - Evaluate and refined development processes, implementing best practices to maximize efficiency and drive results.
- Aligned development efforts with organizational priorities by working closely with senior leadership on strategic planning initiatives.
- Lead initial due diligence in identifying potential outcomes and strategies for potential land sale and/or development.
Property Assistant Development and Assessment
Campbelltown City Council
04.2019 - 03.2023
Administration Officer - Strategic Property
CAMPBELLTOWN CITY COUNCIL
10.2016 - 04.2019
- Provided assistance and support to Executive Manager Strategic Property, and team members including organising daily calendar, diary, OneNote, ECM, emails and pathway requests and conducting research, preparing reports, and managing various administrative tasks efficiently.
- Assisted in preparation of correspondence and/or drafting requests for valuations, surveys, legal advice, correspondence/reports and presentations including preparation of Exec items/Council reports for endorsement or Property response to development applications.
- Land Register - undertook quarterly updates and reviews of Council land register including placement on Council external website, assisting in outcomes from other departments regarding following up actions and strategies for potential land sale and/or development
- Provided project assistance identifying projects where direct involvement and/or support are provided including review and identify potential sites within LGA for better use.
- Developed strong working relationships with colleagues, contributing to positive work environment.
- Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
- Processed purchase orders, service contracts and financial reports.
- Assisted in development of policy manuals and procedures, contributing to increased organizational clarity and effectiveness.
- Ensured accurate financial reporting by meticulously reviewing expense reports, invoices, and other financial documents.
Administration Assistant- Property Services
CAMPBELLTOWN CITY COUNCIL
07.2008 - 10.2016
- Provided assistance and administrative support to Manager Property Services and team members such as title searches, Permit to Enter, hall hire agreements, dividing fences enquiries, enquiries relating to Council Reserves and Parks
- Increased customer satisfaction by providing timely and professional responses.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Executed record filing system to improve document organisation and management.
- Recorded expenses and maintained accounting records including expedited invoice processing and expense tracking to maintain accurate financial records for budgeting purposes.
- Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
Education
Diploma - Project Management
MBH Training
Wollongong, NSW05.2023
Skills
- Integrity & ethics
- Professionalism
- Collaboration and Teamwork
- Excellent communication skills
- Loyal and understanding
- Demonstrates Resilience
- Organisational Development
Accomplishments
- Competed in the Australian Management Challenge
- Demonstrated skill and career growth by being completing Diploma in Project Management.
- 19 Years service with current employer
Other Attributes
- Calm demeanor - My manner gains the trust, confidence and loyalty of clients and colleagues
- Communication - A high degree of literacy and an ability to communicate in a fluent manner on a wide variety of topics
- Customer focus - Pragmatic understanding of the customer service ethos with an ability to listen and empathise
- Organisation – Ability to coordinate and facilitate multiple tasks and activities at the same time
- Quality focus - An excellent eye for detail supported by high personal standards and a track record of integrity
- Teamwork - Proven teamwork skills backed by experience working in diverse work environments
- Autonomous - Proven effective in an autonomous role completing tasks in an efficient manner
Other Competencies
- Government experience
- Able to adapt quickly to new roles and changes within the Local Government
- Action oriented team player with a positive attitude
- Comfortable identifying customer’s needs through interpretation of data
Skills Qualifications Experience
- Certificate of Registration - Property
- Diploma of Business Administration & Executive Assistant
- Diploma of Project Management
- Certificate in Computer Applications for the Office
- Springboard
- Property Development Essentials
- Extensive experience in Microsoft suite, IRIS, Finance 1
- Knowledge of EstateMasters, Corelogic - RP data, Dial Before You Dig
Other Appointments
1998 - 2004, McLACHLAN CHILTON SOLICITORS, Personal Legal Secretary, Responsible for personal assistance to a Senior Associate, with responsibility for files in relation to Litigation, Personal Injury Litigation, Public Liability, Professional Negligence, Medical Negligence and Criminal.
1993 - 2008 - PAYLESS SHOES - Relief Manager in customer service for various stores.
Timeline
A/Senior Development Officer
Campbelltown City Council
03.2023 - Current
Property Assistant Development and Assessment
Campbelltown City Council
04.2019 - 03.2023
Administration Officer - Strategic Property
CAMPBELLTOWN CITY COUNCIL
10.2016 - 04.2019
Administration Assistant- Property Services
CAMPBELLTOWN CITY COUNCIL
07.2008 - 10.2016
Diploma - Project Management
MBH Training
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