NARENDER KAUR
Rockbank,VIC
Summary
High-energy store manager, bringing extensive experience in retail settings. Set and enforce consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with an organized nature and sound judgment focused on maximizing team efficiency.
Overview
4
4
years of professional experience
Work History
Store Manager
The Rockbank General Store
07.2020 - 06.2024
- Improved customer satisfaction through staff training in customer service and product knowledge
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies
- Instructed junior team members on the protocols and procedures of each station to maximize contributions
- Created seasonal displays to showcase new and promotional merchandise
- Maintained a clean and orderly work station
- Maintained inventory of all saleable items.
Production Manager
Keshav Sweets
09.2023 - 04.2024
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques
- Reduced waste and material costs by optimizing resource allocation and inventory management
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions
- Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
Team Member
Sunshine fruit market
03.2020 - 07.2020
- Used POS to keep records of customer interactions, customer accounts and file documents
- Prepared daily reports by collecting and analyzing customer information
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
Education
Master of Science - Public Health
Central Queensland University
Melbourne, VIC07.2022
Skills
- Fluent in English, Hindi, and Punjabi languages
- Quality control
- POS systems expert
- Report preparation
- Money-handling abilities
- Excellent Communication
- Sales expertise
- Complaint resolution
- Service standard compliance
- Administrative support
- Stocking and replenishing
Availability
- Authorized to work full-time on a Work Permit Visa.
- Available to work 7 days a week, including weekends and holidays.
- Flexible with working hours to meet the needs of the business.
References
- Ronnie Sharma, Manager, The Rockbank General Store, 0415772140
- Sunny Sharma, Director, Keshav Sweets, 0491066017
Timeline
Production Manager
Keshav Sweets
09.2023 - 04.2024
Store Manager
The Rockbank General Store
07.2020 - 06.2024
Team Member
Sunshine fruit market
03.2020 - 07.2020
Master of Science - Public Health
Central Queensland University
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