Skilled Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
6
6
years of professional experience
Work History
Manager
IGA SHEFFIELD
Sheffield, Tasmania
07.2023 - Current
Oversaw daily operations, maintaining efficiency and quality standards.
Developed and implemented strategic plans to achieve company objectives.
Enforced customer service standards and resolved customer problems to uphold quality service.
Established processes to ensure efficient workflow throughout the organization.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Ensured compliance with all applicable laws, regulations, industry standards.
Ensured compliance with regulatory requirements and industry standards.
Coached, mentored and trained team members in order to improve their job performance.
Conducted performance reviews for team members.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Recruited and hired qualified candidates to fill open positions.
Assigned tasks to associates to fit skill levels and maximize team performance.
Resolved customer complaints and issues promptly, maintaining a positive brand image.
Trained employees on additional job positions to maintain coverage of roles.
Managed risk by developing and implementing effective risk management strategies.
Managed inventory levels to meet demand without overstocking, reducing waste.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Analyzed business performance data and forecasted business results for upper management.
Herd Manager
Juniper Lea Pty Ltd
Dairy Plains, TAS, Tasmania
07.2021 - 06.2024
Planned, directed, delegated and performed daily chores for farm.
Managed feed and inventory of facility.
Evaluated animal feed rations to deliver maximum intake and daily gain to reduce overall cost per head.
Supervised all planting, cultivating, fertilization, irrigation, spraying and harvesting field operations.
Performed inventory control and quality assurance of farm's products, supplies and materials and discarded or reordered products as necessary.
Performed repairs and preventive maintenance on equipment and property.
Fed and managed over 1000 Dairy cows according to strict feeding schedules and dietary needs.
Set and improved standard operating procedures to oversee stock management, irrigation maintenance and feeding schedules.
Wrote and improved SOPs to maintain consistency across shifts and work areas.
Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
Farm Hand
MJ Streets
Montana, TAS
09.2020 - 07.2021
Operated farm equipment such as tractors and trucks with extreme care and precision.
Loaded and unloaded farm supplies and materials and stored in correct barn location.
Maintained and repaired fences, buildings and other farm structures as part of groundskeeping duties.
Performed regular maintenance to keep farm equipment in safe working order.
Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
Replaced animal's hay and water regularly while watching animals for changes in behaviour or demeanour.
Used grease guns and oil cans to lubricate and adjust farm equipment.
Prepared and administered vaccinations and medications to animals.
Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
Observed animals and notified supervisor of signs of illness.
Rotated animals between grazing areas to provide enough access to food.
Examined animals for signs of sickness and overall herd health.
Quality Controller
Reid Fruits
Plenty, TAS
12.2018 - 01.2019
Improved quality processes for increased efficiency and effectiveness.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Developed and implemented quality assurance improvements.
Rejected materials, components and finished products and documented reasons.
Provided observations, took measurements, and performed tests at various stages according to quality control plan.
Education
Master of Science - Agriculture
University of Tasmania
Hobart, TAS
07.2020
Bachelor of Science - Agriculture
Annamalai University
Tamilnadu, India
06.2016
Skills
Ability to learn quickly, strategic planning in work force management, business administration and development
Good knowledge of customer Relationship management, work force management and day to day operations management
Strong understanding of and Microsoft skills such as Excel and word to create Spread sheet data to track the operational activities
Herd management, illness Assessments and irrigation, Forage Requirements as per the feed budget and plan
Dairy Unit Procedures Expertise, and production operations
Maintaining farm records as per Biosecurity Concern and following the Safety protocols, work place Health and safety concerns