My career objective is to utilize my knowledge and experience skills to enhance my personal growth and development & utilize my expertise to support & provide care in every possible way. I have excellent verbal and written communication skills and I am able to thrive under pressure. I am also versatile, and able to work under self-management as well as in a team environment.
Overview
7
7
years of professional experience
Work History
Individual Support Service Officer
GenU
08.2024 - Current
Provided high-quality, person-centred care across both ongoing rosters and ad hoc shifts, ensuring consistency and responsiveness to client needs.
Stepped in for ad hoc support during emergencies, last-minute requests, or staff shortages, often adjusting quickly to new clients or unfamiliar care environments.
Used CareLink software daily to manage rosters, access client care plans, document case notes, and update task lists in real time.
Ensured all client interactions and observations were accurately recorded in CareLink, supporting effective handovers and compliance with organisational policies.
Worked collaboratively with care coordinators and multidisciplinary teams through CareLink to maintain continuity of care across both planned and short-notice shifts.
Maintained confidentiality and adhered to data privacy and documentation standards within the CareLink system.
Disability Support Worker
Home@Scope
03.2022 - 09.2025
Monitors clients’ well-being. Assists clients with daily life skills and/or behavior management training.
Assists clients with basic cooking, etc. Assists clients in attending appointments when necessary and may provide transportation.
Acts as a positive role model for clients, providing life skills training and behavior management. Depending on client type, may assist with hygiene, grooming, dispensing and administering medication.
Allocation Consultant
ON CALL Australia
11.2022 - 08.2024
Develop and maintain staffing rosters in accordance with client needs, service agreements, budgets and award requirements
Respond to ad-hoc roster change requests, ensuring amendments are recorded are clearly communicated to stakeholders
Ensure staff availability patterns are recorded and kept up to date
Escalate rostering and staff skill gaps, and work with line managers to identify solutions
Build positive relationships through engagement with stakeholders
Personal Care worker
Opal Age care
02.2022 - 09.2022
Supervisor
AZZee Cleaning service
08.2018 - 11.2021
The supervision of all cleaning staff focussing on their performance in terms of standards of cleanliness and their behaviour whilst on duty.
Ensuring that a first class cleaning service is delivered to all areas of the building.
Reviewing work schedules Ordering of cleaning materials.