Narges Hasanzadah
Sydney,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every client a positive experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
year of professional experience
Work History
Volunteer
Mount Druitt Ethnic Communities Agency (MECA)
Mount Druitt , NSW
2023.08 - Current
- Ensured that front desk area is clean and organized at all times.
- Managed incoming calls, directed them to the appropriate personnel, and took messages when necessary.
- Performed administrative tasks such as filing, copying, data entry, and scanning documents.
- Greeted customers and answered inquiries in a friendly manner.
- Updated database with new customer information after each transaction was completed.
- Provided culturally sensitive information and referrals to clients from diverse backgrounds.
- Monitored client progress towards achieving their settlement goals.
- Engaged in outreach activities to inform potential new arrivals about available services in their destination communities.
- Maintained accurate records of all client interactions using a database system.
- Assisted with the interpretation of documents such as forms, letters, policies and regulations.
- Participated in community meetings or conferences related to newcomer settlement issues.
- Organized special events to promote community engagement among immigrants and refugees.
Education
Some College (No Degree) - Family And Community Services
TAFE NSW
Granville, NSWSkills
- (Dari,Hindi/Urdu,Turkey,English) Fluency
- Computer Skills
- Time Management Abilities
- Teamwork and Collaboration
- Multitasking
- Excellent Communication
- Task Prioritization
- Interpersonal Skills
Languages
Persian
Native/ Bilingual
Hindi
Native/ Bilingual
Urdu
Native/ Bilingual
Turkish
Limited
English
Native/ Bilingual
Timeline
Volunteer
Mount Druitt Ethnic Communities Agency (MECA)
2023.08 - Current
Some College (No Degree) - Family And Community Services
TAFE NSW
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