Nargis Afzally
Brisbane,QLD
Summary
Dynamic and dependable Order Taker at McDonald's Restaurant, recognized for exceeding performance goals in order accuracy and volume. Leveraged excellent communication and organizational skills to enhance customer satisfaction and foster teamwork. Adapted swiftly to new systems, ensuring seamless operations and contributing to a positive work environment.
Overview
3
3
years of professional experience
Work History
Order Taker
McDonald's Restaurant
03.2022 - 06.2025
- Demonstrated excellent multitasking skills under pressure; managed multiple telephone lines while efficiently processing orders.
- Consistently met or exceeded performance goals related to order volume, accuracy, and timeliness.
- Contributed to a positive work environment through effective teamwork and collaboration with colleagues.
- Adapted quickly to new software systems used for managing customer orders, ensuring minimal disruptions during transitions.
- Kept up-to-date on knowledge of menu items, kitchen practices and other areas of interest to accurately answer customer questions and fulfill orders.
- Actively participated in regular training sessions to stay up-to-date on industry trends, company policies, and best practices for efficient order taking.
Education
Bachelor of Law - Law
Griffith University
QLD06-2031
Bachelor of International Relations & Politics - Government
Griffith University
QLD06-2031
High School Diploma -
The Gap State High School
Brisbane, QLD09-2024
Skills
- Excellent communication skills
- Dependable and responsible
- Effective organizational skills
- Optimistic communication style
- Teamwork orientated
- Confident in public speaking
Languages
Persian
Native or Bilingual
Dari
Native or Bilingual
Timeline
Order Taker
McDonald's Restaurant
03.2022 - 06.2025
Bachelor of Law - Law
Griffith University
Bachelor of International Relations & Politics - Government
Griffith University
High School Diploma -
The Gap State High School
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