Visionary leader with a proven track record in enhancing operational productivity and efficiency. Expertise in strategic planning, financial management, and team leadership drives successful navigation of complex business environments. Known for strong communication, problem-solving, and decision-making skills that foster collaboration and innovation. Aiming to lead organizations toward sustained success by leveraging these core competencies.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Chief Executive Officer
Ardrossan Community Hospital Inc
Ardrossan, SA
11.2022 - Current
Oversaw all aspects of financial management, including budgeting and forecasting.
Developed strategic plans and objectives to ensure organizational growth and profitability.
Created financial models to forecast future business performance and identify areas of improvement.
Established policies, procedures, and protocols to improve operational efficiency.
Negotiated contracts with vendors, suppliers, and partners.
Managed relationships with shareholders, stakeholders, customers, and other key constituents.
Evaluated current products and services in order to develop strategies for improvement.
Provided guidance on legal matters related to corporate operations.
Facilitated communication between board members, executives, staff members, and other stakeholders.
Represented the company at conferences, trade shows, networking events.
Reviewed employee performance evaluations in order to make personnel decisions.
Developed creative solutions for complex problems facing the organization.
Ensured compliance with government regulations regarding safety standards and labor laws.
Negotiated and approved contracts between company and distributors, suppliers and other external entities.
Fostered a culture of excellence, accountability, and continuous improvement.
Promoted company values and ethics, ensuring a positive organizational culture.
Business Manager
Ardrossan Community Hospital Inc
Ardrossan, SA
11.2012 - Current
Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
Organized meetings with stakeholders to discuss objectives, strategies, and timelines for completing tasks.
Analyzed customer feedback data to generate reports on customer satisfaction levels.
Provided training sessions for employees on new software systems used in business operations.
Reviewed existing contracts with vendors and suppliers to ensure compliance with company standards.
Recommended process improvements that would reduce costs while increasing productivity.
Negotiated pricing agreements with vendors and suppliers based on organizational needs.
Prepared monthly financial statements for review by executive leadership team.
Implemented safety protocols throughout the workplace to protect employees from harm.
Interacted with customers and vendors with utmost professionalism to solve various problems.
Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
Determined customer needs and calculated payment options based on consultative sales process.
Provided feedback to improve strategies, programs and initiatives.
Addressed customer questions and concerns regarding products and services.
Directed customer service policies to enhance customer satisfaction and loyalty.
Coordinated with HR to recruit, train, and retain top talent, ensuring a high-performance team.
Prepared and presented business reports and presentations to senior management and stakeholders.
Oversaw daily operations across multiple departments, including sales, marketing, and HR.
Negotiated contracts and agreements with suppliers, vendors, and partners to optimize costs.
Managed budgeting, forecasting, and financial analysis processes to ensure financial health.
Established and maintained relationships with key stakeholders, clients, and partners.
Ensured compliance with legal, regulatory, and ethical standards across the organization.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
School Services Officer
Department for Education and Child Development
Ardrossan, SA
07.2008 - 11.2012
Supervised and monitored the safety of children in my care.
Developed and implemented activities to meet the physical, emotional, and social needs of children.
Assisted with feeding infants and toddlers during meal times.
Read stories to children and taught them basic skills such as counting, ABCs, and colors.
Organized age-appropriate activities such as games, crafts, music, and outdoor play.
Maintained a safe environment for children by following health standards.
Developed positive relationships with parents and guardians by providing ongoing communication regarding their child's progress.
Provided individual attention to each child while encouraging self-confidence through positive reinforcement.
Facilitated group activities designed to promote socialization among peers.
Followed strict confidentiality policies when discussing sensitive information about families.
Documented observations of each child's behavior throughout the day.
Reported any concerning behaviors or issues to supervisors immediately.
Demonstrated patience and understanding when working with young children.
Administered first aid when necessary or requested by parents and guardians.
Promoted healthy eating habits by preparing nutritious snacks for the children.
Ensured compliance with state regulations related to childcare facilities.
Enforced rules to teach good manners and maintain safe environment.
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Sanitized toys and tables to maintain clean, safe environment.
Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Supported children with special needs, adapting activities to meet diverse requirements.
Self Employed Cleaner
Self
Ardrossan, SA
01.2002 - 06.2008
Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Emptied wastebaskets and replaced liners.
Maintained cleaning equipment and materials in a safe and sanitary working condition.
Washed windows both inside and outside of the facility.
Scrubbed walls to remove scuff marks or stains.
Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
Swept sidewalks and driveways of debris.
Adhered strictly to safety protocols while performing job duties.
Bank Officer
Commonwealth Bank
Moree, NSW
06.1988 - 07.2002
Provided support for loan applications and processed mortgage paperwork.
Responded to customer inquiries and resolved account issues.
Conducted financial analysis of clients' accounts and portfolios.
Analyzed credit reports and evaluated loan applications.
Collaborated with other departments in order to resolve customer disputes.
Assessed customers' financial needs and recommended appropriate solutions.