Narumatha Kapilan

Administration Service Officer 3

Canberra Health Services

04.2013 - Current

Maintaining appropriate records and accurately inputting information into ACT Health IT systems relevant to the unit. ACTPAS, Clinical Portal, Clinical Patient Folder and Digital Health Record.
Proficiently using Microsoft suite to create documents, add to excel spreadsheets, email and keep up to date my calendar on outlook.
Complying with and implementing Workplace Diversity, Workplace Health and Safety, and displaying a commitment to The Canberra Hospital’s Values.
Providing support to clinicians to ensure the smooth running of their clinics.
Always maintaining privacy and confidentiality when dealing with sensitive information regarding patients or the workplace.
Using office equipment such as computers, printers, scanners, fax and phones.
Providing Administrative support to the Office Manager.
Using the software, Microsoft Office to perform day to day tasks.
Efficient and effective Records Management service delivery, by managing all incoming correspondence, both paper and digital in accordance with legislative and regulatory requirements, policy, and procedure.
Ensured that policies and processes are followed to identify.
Maintain electronic (digital) and paper records in line with information and records management processes requirements.
Timely communicated of key information and trends to top management.
Responsible for the implementation and organization of all details.
Batches and inputs patient information into the computer and retrieves patient demographic data.
Working with healthcare providers to ensure the accuracy of medical records.
Take inbound calls to search for patient files.
Regularly updating medical records for healthcare professional and insurance companies to refer to.
Maintain files by changing folders and ensuring that fills are replaced in their correct position.
Uploading patient record through the email to DHR and CPF.
Answer general department enquiries via the phone, email or clients presenting in person.
Organized and maintained files of doctor’s correspondence, records, etc.
Required a high degree of client confidentiality.
Collaborate with development to plan project sprints.
Work as part of an interdisciplinary team to achieve project milestones.
Pulls and fills medical records.