Narveer Sandhu
Perth,WA
Summary
Intended to build a career with leading company and friendly environment with committed & dedicated people, which help me to explore myself fully and realize my potential and willing to work as a key player in challenging & creative environment.
Overview
10
10
years of professional experience
Work History
Manager
United Petroleum
07.2023 - 03.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Established team priorities, maintained schedules and monitored performance.
Franchisee Owner & Operator
Couriers Please
12.2020 - 05.2023
- Building Business
- Organising and maintaining existing business
- Customer Services
- Customer Enquires and solutions
- Customer Complaints Handling
- Time management & PDA handling
- Full knowledge of Perth Metro Area
Assistant Store Manager
Caltex (Woolworths)
04.2018 - 11.2020
- Maintaining Work rosters
- Day Rollover
- Maintaining adequate staff training
- Store Planogram
- Train new team members
- Stock ordering
- Accountability
- Checking and updating the stock levels
- Maintaining high levels of customer service
- Handle customer complaints
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Customer Service Representative
Caltex (Starmart)
03.2015 - 04.2018
- Cash Handling
- Accountability
- Checking and updating the stock levels
- Maintaining high levels of customer service
- Till adjustments
- Receiving deliveries
- Handle customer complaints
Education
Diploma of Business Management -
IIBT (Curtin Uni)
12th - India
CBSE
10th - India
CBSE
Skills
- MS Office
- Photoshop
- Hardware & Networking
- MS-DOS
- Microsoft Windows
Police Clearance
Provide on request
Computer Awareness - Basic Courses
- MS Office (97, 2000, XP, 2003)
- Photoshop
- Hardware & Networking Course
- Operating Systems MS-DOS, Microsoft Windows (Operating System)
Timeline
Manager
United Petroleum
07.2023 - 03.2025
Franchisee Owner & Operator
Couriers Please
12.2020 - 05.2023
Assistant Store Manager
Caltex (Woolworths)
04.2018 - 11.2020
Customer Service Representative
Caltex (Starmart)
03.2015 - 04.2018
12th - India
CBSE
10th - India
CBSE
Diploma of Business Management -
IIBT (Curtin Uni)
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