Naseem Pedram

My 10 plus years of customer service has taught me how to both work within a team and managing a team. I am very Experienced in ensuring the smooth flow of information as communication is vital. Experienced in performing a variety of training and activities to understand employee requirements and improve their service ability and standards. Excellent ability to use diplomacy and non judgmental approach in stressful situation. Excellent ability to keep patience in case of crisis. High Energy, positive team player with excellent work ethic; flexible and dependable. Reputation for displaying professionalism and concern for customer comfort. Passion for working with people; proven commitment to provide superior service. Work within a team, manage a team and bring out the best in people including myself. Demonstrated capacity to work effectively with difficult personality types. Able to quickly learn and clearly communicate regulatory guidelines. Customers are and have always been my passion and it is my ambition to make NAB the most customer obsessed Company.