Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nash D'Souza

Clayton South

Summary

Dependable plumber, effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated, and knowledgeable about successful strategies for managing fast-paced work.


Looking to expand skills in community service, demonstrate community resilience and educate the community in matters of safety.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Lead Hand Plumber

Travis Harry
01.2017 - Current
  • Attending the scene to provide emergency services to install and repair toilets, water heaters, appliances and showers to maintain 95% customer satisfaction ratings.
  • Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems, and backflow preventers.
  • Requisitioned tools and equipment to select type and size of pipes needed for projects.
  • Inspected structures to avoid any obstruction and delays throughout project.
  • Read plans to determine appropriate materials and procedures for each project.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Managed a small team of employees, overseeing hiring, training, and professional growth.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Worked with clients from diverse background while exhibiting cultural sensitivity and fairness.

Lead Hand Plumber

Rigby Plumbing
02.2020 - 06.2024
  • Coordinated team tasks to complete projects on time and within budget constraints.
  • Boosted overall productivity by providing hands-on training and guidance to junior team members.
  • Implemented quality control measures to ensure consistent product standards, leading to increased customer satisfaction.
  • Optimized workflows with effective communication among team members, resulting in higher quality output.
  • Worked in a small team to achieve common objectives.
  • Worked with clients from diverse background while exhibiting cultural sensitivity and fairness.
  • Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems, and backflow preventers. Requisitioned tools and equipment to select type and size of pipes needed for projects. Inspected structures to avoid any obstruction and delays throughout project. Read plans to determine appropriate materials and procedures for each project. Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Apprentice Plumber

Dogan Barut
03.2015 - 01.2017
  • Operated drill motors, grinders, chop saws, hack saws and burning torches to perform tasks.
  • Conducted thorough inspections and tests of previously installed systems to locate and correct faults.
  • Set up appliances like water heaters, filters and dishwashers with correct settings to maximize performance.
  • Measured, threaded and cut materials to correct angles.
  • Worked from drawings, sketches or verbal instructions to install and modify plumbing systems.
  • Inspected and testing pipe systems to verify safety and reliability.
  • Loaded and unloaded equipment and materials weighing up to 100 Kg to prepare materials for construction.

Crew Trainer

McDonald's
04.2012 - 03.2015
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction
  • Provided competitive service delivery to exceed daily performance ratings.
  • Worked front counter, drive-thru and other areas.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared products following restaurant, health, and safety standards and procedures.


Education

Certificate III - Plumbling

Holmesglen

Pre-Apprenticeship - Plumbing

Holmesglen

Skills

  • Cooperative relationships
  • Equipment evaluation
  • Skilled with both hand and power tools
  • Team oversight
  • Workplace ethics
  • Team member development
  • Facility maintenance
  • Safety procedures
  • Task coordination
  • Relationship building
  • Client communication

Certification

  • Working with Children Check

  • Certificate I First Aid

Timeline

Lead Hand Plumber

Rigby Plumbing
02.2020 - 06.2024

Lead Hand Plumber

Travis Harry
01.2017 - Current

Apprentice Plumber

Dogan Barut
03.2015 - 01.2017

Crew Trainer

McDonald's
04.2012 - 03.2015

Pre-Apprenticeship - Plumbing

Holmesglen

Certificate III - Plumbling

Holmesglen
Nash D'Souza