Nashita Azam
Geelong ,VIC
Summary
A keen social worker, knowledgeable in assisting clients with building coping mechanisms. Passionate and dedicated Social Work Student seeking to leverage theoretical knowledge and practical experience gained through placement at Grampians Mental Health and Wellbeing Australia under the NDIS department. Committed to promoting mental health and well-being through culturally sensitive practices and community engagement. Passionate about understanding human behavior to make a difference in the lives of people in need. To be a dedicated team member, I possess effective and reliable interpersonal skills. I am eager to contribute to a team's success and motivated to learn, grow, and excel in the professional environments I am part of.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Wait Staff Supervisor
Hecho En Mexico
03.2023 - Current
- Improved employee retention rates by fostering a positive work environment and addressing staff concerns proactively.
- Collaborated with cross-functional teams to achieve company goals while maintaining strong relationships among all departments.
- Championed employee engagement initiatives aimed at enriching the workplace culture and promoting a strong sense of camaraderie among team members.
Disability Support Worker
Care2Inspire
03.2024 - 08.2024
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
Wait Staff
Mama's and Papa's Italian Restaurant
07.2022 - 03.2023
- Cultivated warm relationships with regular customers.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
Wait Staff
Al Aseel
10.2022 - 02.2023
- Cultivated warm relationships with regular customers.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Barista
Chai Coffee Cafe
08.2022 - 02.2023
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Sales Assistant
Novo Shoes
09.2022 - 12.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
NGO Intern
Little Stars
03.2019 - 01.2022
- Enhanced NGO''s community outreach by organizing and participating in various events and campaigns.
- Assisted in the development of comprehensive project proposals for securing grants and funding opportunities.
- Created compelling content for social media channels, increasing awareness and engagement among target audiences.
- Built partnerships with local businesses fostering collaboration opportunities benefiting both parties mutually.
Support Worker
Busy Bee
09.2017 - 09.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Education
Master of Arts - Social Work
FEDERATION UNIVERSITY
Ballarat, VIC07.2025
GRADUATE CERTIFICATE IN SOCIAL WORK AND COMMUNITY SERVICES - Social Work
FEDERATION UNIVERSITY
Ballarat, VIC07.2023
CERTIFICATE IV IN DISABILITY - Certificate IV
INTERNATIONAL INSTITUTES OF EDUCATION AND TRAINING
Sydney, NSW02.2023
DIPLOMA OF DIGITAL MARKETING - Digital Marketing
MUDRA INSTITUTE OF COMMUNICATION
India09.2022
Bachelor of Arts - Mass Communication
ST. XAVIER'S UNIVERSITY
India05.2021
Skills
- Clinical Skills: Assessment, case management, care planning
- Interpersonal Skills: Effective communication, empathy, and cultural competence
- Organizational Skills: Time management, documentation, interdisciplinary collaboration
- Technical Skills: Proficiency in utilizing relevant software and databases for case management and reporting
- Priority management
- Customer Service
- Problem-Solving
- Multitasking and Organization
Certification
- FIRST AID CERTIFICATION
- NDIS WORKER SCREENING CHECK
- WORK WITH CHILDREN CHECK
- POLICE CHECK
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Bengali
Full Professional
Timeline
Disability Support Worker
Care2Inspire
03.2024 - 08.2024
Wait Staff Supervisor
Hecho En Mexico
03.2023 - Current
Wait Staff
Al Aseel
10.2022 - 02.2023
Sales Assistant
Novo Shoes
09.2022 - 12.2022
Barista
Chai Coffee Cafe
08.2022 - 02.2023
Wait Staff
Mama's and Papa's Italian Restaurant
07.2022 - 03.2023
NGO Intern
Little Stars
03.2019 - 01.2022
Support Worker
Busy Bee
09.2017 - 09.2019
Master of Arts - Social Work
FEDERATION UNIVERSITY
GRADUATE CERTIFICATE IN SOCIAL WORK AND COMMUNITY SERVICES - Social Work
FEDERATION UNIVERSITY
CERTIFICATE IV IN DISABILITY - Certificate IV
INTERNATIONAL INSTITUTES OF EDUCATION AND TRAINING
DIPLOMA OF DIGITAL MARKETING - Digital Marketing
MUDRA INSTITUTE OF COMMUNICATION
Bachelor of Arts - Mass Communication
ST. XAVIER'S UNIVERSITY
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