Summary
Overview
Work History
Education
Skills
Yoga, Ballet, Swimming
Languages
Timeline
Generic

Nasim Janfada

Templestowe,VIC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Practice Manager

Third Space For Pedagogy & Practice Pty.Ltd
04.2022 - Current
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Managed daily practice operations to optimise appointment scheduling, patient records management, and billing functions.
  • Ordered all office supplies and kept check on inventory levels.
  • Facilitated communication between staff members, fostering collaborative work environment that improved overall team performance.
  • Developed policies and procedures for effective practice management.
  • Oversaw hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
  • Oversaw accounting, budgeting, and financial reporting.
  • Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
  • Improved practice revenue through effective financial management and strategic cost reductions.
  • Ensured compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices.
  • Created and implemented organisational policies and procedures.
  • Developed and implemented strategies to improve patient access, satisfaction, and care quality.
  • I oversaw facility maintenance projects, ensuring a safe and comfortable environment for both patients and staff members.
  • Coordinated with insurance providers to streamline the billing process and minimise any delays in reimbursement.
  • Communicated closely with patients, ensuring medical information was kept private.
  • I consult with healthcare professionals on business decisions.
  • Identified opportunities for additional services or expansion within practice based on market research analysis.
  • Created customised care plans, working with hospital staff and families to assess and meet individual needs.

Project Development Officer

Horman Barman Cultural Institution
06.2013 - 04.2022
  • Collaborated with team members on problem-solving strategies, resulting in innovative solutions that addressed complex challenges.
  • Facilitated knowledge transfer between team members by promoting a collaborative environment that encouraged sharing best practices and lessons learned across projects.
  • Contributed to the organization''s strategic planning efforts by providing insights into industry trends and best practices in project management methodologies.
  • Enhanced project success by identifying and mitigating risk factors throughout the development process.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Advised and counseled students to help them develop skills and knowledge required to succeed.
  • Participated in parent teacher conference to discuss developments of students and increase support.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
  • Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
  • Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
  • Boosted cultural awareness by incorporating children's literature from world cultures.

Manager Director

Healthy Science Pty.Ltd
05.2018 - 03.2022
  • Championed change management efforts, successfully guiding the organization through periods of transition and growth.
  • Increased revenue through strategic business development initiatives and strong client relationships.
  • Managed company budgets, ensuring financial stability and long-term profitability.
  • Built strong professional networks within the industry that led to increased referrals and partnership opportunities.
  • Improved team productivity by implementing streamlined processes and effective communication strategies.
  • Developed comprehensive training programs for staff, resulting in improved performance and skillset growth.
  • Onboarded new employees with training and new hire documentation.
  • Negotiated contracts with vendors, securing favorable terms that reduced overall costs.
  • Implemented targeted marketing campaigns to increase brand awareness and customer acquisition rates.
  • Collaborated with cross-functional departments for successful product launches, meeting or exceeding target milestones in both timeline and budget aspects.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained a professional demeanour by staying calm when addressing unhappy or angry customers.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Education

Diploma - Counselling

Australian Institution of Professional Counsellor
Melbourne, VIC
08.2024

MBA - Health Management

Learn Ever Academy
Tehran, Iran
01.2024

Master of Arts - Gender Studies

The University of Northern British Columbia
Prince George, Canada
05.2013

Master of Arts - Forensic Law And Criminology

Mofid University
Tehran, Iran
09.2006

Bachelor of Arts - Law

Shahid Beheshti University
Tehran, Iran
09.1999

Skills

  • Practice Management
  • Workflow Management
  • Electronic Medical Record Software
  • Policy Implementation
  • Strategic Planning
  • Budget Oversight
  • Regulatory Compliance
  • Budgeting expertise
  • Critical Thinking
  • Facility Oversight
  • Performance monitoring
  • Multidisciplinary team collaboration
  • Patient Advocacy
  • Emergency Readiness
  • Certified in CPR/AED
  • Medicare Compliance
  • Risk Management

Yoga, Ballet, Swimming

Outside of work, I enjoy swimming, yoga, and dance.

Languages

English
Native or Bilingual
Farsi
Native or Bilingual
Arabic
Limited Working

Timeline

Practice Manager

Third Space For Pedagogy & Practice Pty.Ltd
04.2022 - Current

Manager Director

Healthy Science Pty.Ltd
05.2018 - 03.2022

Project Development Officer

Horman Barman Cultural Institution
06.2013 - 04.2022

Diploma - Counselling

Australian Institution of Professional Counsellor

MBA - Health Management

Learn Ever Academy

Master of Arts - Gender Studies

The University of Northern British Columbia

Master of Arts - Forensic Law And Criminology

Mofid University

Bachelor of Arts - Law

Shahid Beheshti University

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Nasim Janfada