To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Education Officer – Education Innovation
University Of New South Wales
10.2022 - Current
Planning, managing the project plan and executing the Moodle Enhance project to assist with all the migration of the courses and providing support to ensure the courses are aligned with the University's vision and mission.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Identified issues, analyzed information and provided solutions to problems.
Resolved problems, improved operations and provided exceptional service.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Offered friendly and efficient service to academics, handled challenging situations with ease.
Developed and maintained courteous and effective working relationships.
Service Delivery Consultant
Copyright Agency
01.2020 - 09.2022
Provide training and project planning to RTOs and TAFEs for an education platform managing copyright compliance
My day to day activities include planning, servicing clients, working on various Learning Management Systems ensuring links are working as they should be
Technical servicing, publisher content and requesting
Constant interaction with stakeholder internal and external.
Education Technologist
School of Civil, University of New South Wales, Sydney
03.2021 - 03.2022
Supporting day to day Academics pedagogy needs both online and on campus
Creating new resources to help them improve student needs and experience while studying
Helping with getting them to turn a 2 semester year to a 3 terms a year
Using different platforms to solve issues that arise from the technology used to teach and deliver courses both online and in class
Managing and maintaining equipment accordingly to ensure they are updated and functioning properly
Assist them with their planning and improvement of course materials and study techniques to gain the best outcomes for the students
Plan training sessions for the academics to help with gap knowledge.
Education Delivery Support Officer
University of New South Wales
08.2018 - 12.2020
Supporting day to day Academics pedagogy needs both online and on campus
Creating new resources to help them improve student needs and experience while studying
Helping with getting them to turn a 2 semester year to a 3 terms a year
Using different platforms to solve issues that arise from the technology used to teach and deliver courses both online and in class
Managing and maintaining equipment accordingly to ensure they are updated and functioning properly.
Recruitment Officer
Prudential Assurance Singapore
10.2020 - 10.2020
Recruitment of candidates to help create better and more efficient corporate teams
Scrutinizing and screening of applications and relevant activities
Managing their payroll and also their annual leave.
RTO Administration and Operations Manager
MCI Institute
08.2017 - 08.2018
Managing the operations and administration teams for the RTO
Overseeing the sales and enrolment processes and ensuring certificates are being issued the right way maintaining compliance and also managing auditing for both state and ASQA fundings and registration respectively
Managing the RTO's funds and budgets accordingly and allocating them to the correct departments to ensure wastage is minimised
Ensuring day to day operations and training runs smoothly
Preparing the year's timetable and training schedules for both online and face to face classes.
National Compliance Manager
Milcom Communications Pty Ltd
11.2015 - 08.2017
Managing and maintaining all the policies and procedures for the RTO.Ensuring the RTO is compliant based on the Standards set by ASQA and maintaining all the funding contracts
Getting contracts ready for the trainers and ensuring their PDs are up to date
Ensuring reporting is done as per the requirements
Conducting internal audits as well as prepping for external audits according to the requirements.
Training and Compliance Manager
International Institute of Professional Development
09.2015 - 11.2015
Managing day today training activities, hiring of new trainers and providing them with the necessary equipment and induction to give them the send of belonging to the organisation
I am also ensuring the documents we are compiling are compliant by the ASQA rulings
Maintaining my professional development portfolio and ensuring I am up to date with the schedules I have created for my fellow trainers and admin staff
(This is a contractual position)
Compliance Officer
MTC Australia
07.2015 - 09.2015
Currently completing all the compliance tasks for MTC Australia
Preparing Policies and procedures reviewing procedures, conducting audits – in house and off site
Conducting lesson observations and moderation and monitoring their schedules
Handling compliance based on the standards of ASQA
Conducting professional development for staff.
National Training Manager
Applied Care Pty Ltd
07.2014 - 07.2015
Managed a team of 40 trainers in 40 various locations Australia wide
We provide training in Cert III in Aged Care & Disability and Cert III in Hospital and Medical
My work involves working with scheduling, materials, complaints, payroll and my main role is to ensure that ASQA rules are being met
I have recently developed the First Aid Materials for this RTO and am currently working on developing the Cert IV Aged Care and Disability materials meeting the new standards by ASQA.
HR Manager
Pakistani School Oman
08.2012 - 02.2013
Managing day to day school activities, performing administration for the school concluding payroll for all their staff including teachers, clerical and management staff
I do recruitment for their new staff and do induction to the country and school.
Professional Trainer/Training Manager
Educare School Services
01.2011 - 06.2012
Involved in training executives and staff in the managerial positions in various companies with various skills
Training Primary/Secondary students to enhance their soft skills like effective communications,managing information,effective email writing,effective report writing and others.
Co-Curriculum Program Executive
Aspire Eduservices Pte Ltd
07.2009 - 08.2010
Create co-curriculum based activities and maintain and manage the sporting and extra activities budget for the school
Ensuring no wastage is recorded for the year ending reporting to the Ministry of Education.
Indigenous Research Lead/Associate Professor at National Alcohol and Drug Research Centre, University of New South WalesIndigenous Research Lead/Associate Professor at National Alcohol and Drug Research Centre, University of New South Wales
Director, Field Staff Development, Education & Innovation at The Joint CommissionDirector, Field Staff Development, Education & Innovation at The Joint Commission