Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nassima Mouzakzak

Donnybrook,VIC

Summary

Adept at juggling multiple tasks, I enhanced guest experience at Rose by seamlessly integrating strong multitasking and customer service skills. My tenure at D&D honed my attention to detail, building a loyal clientele. Specializing in complex problem-solving and personal presentation, I excel in high-pressure environments, prioritizing efficiency and client satisfaction.

Overview

7
7
years of professional experience

Work History

Restaurant Hostess

Rose
08.2022 - 12.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Hairstylist

D&D
10.2016 - 10.2022
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.

Education

Graduate Diploma - Graphic Design

Lebanese University
Lebanon
03.2020

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Active Learning
  • Complex Problem-Solving
  • Scheduling
  • Personal presentation

Languages

Arabic
Native or Bilingual
English
Full Professional
French
Limited Working

Timeline

Restaurant Hostess

Rose
08.2022 - 12.2023

Hairstylist

D&D
10.2016 - 10.2022

Graduate Diploma - Graphic Design

Lebanese University

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Nassima Mouzakzak