Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

Natacha Alkhair

Riverwood,NSW

Summary

Dedicated and proactive professional with a proven track record of initiative and adaptability. Thrives in dynamic, fast-paced environments, adept at multitasking and remaining composed under pressure. Demonstrates a passion for collaboration and a commitment to personal and professional growth. Eager to leverage acquired skills and embrace new challenges within a diverse and dynamic team environment. With a strong sense of responsibility and enthusiasm, poised to contribute positively to the success of any organisation.

Overview

2
2
years of professional experience

Work History

Part-Time Assistant Manager

Gold Couture
02.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Working Point of Scale Counter (Pos)(eftpos)
  • Packaging in store and online purchases
  • Hand stitching on any beading that have fallen o of couture gowns & performing alterations
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Navigating disputes through Fair Trading NSW & attending NSW Civil and Administrative Tribunal as the Gold Couture representative.
  • Maintained a clean, safe, and organised store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Casual Payroll Administration

IVE Employment (Australia)
10.2021 - 12.2022
  • Computer work utilising excel spreadsheets and payroll systems
  • Data entry (employee information and history) into payroll systems
  • Sorting, alphabetising and filing paperwork.
  • Provided exceptional support to employees by addressing questions and concerns related to their pay checks, benefits, deductions, or other payroll-related matters in a timely manner.
  • Collaborated with HR to ensure seamless integration of benefits administration into the payroll system, providing accurate deductions and streamlined processes.
  • Prepared year-end reports such as W-2s accurately and efficiently while adhering to tight deadlines set by regulatory agencies.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.

Christmas Casual Retail Assistant

Myer
10.2021 - 02.2022
  • Working Point of Scale Counter (Pos) (eftpos)
  • Managed efficient cash register operations.
  • Stock take on the dock.
  • Wrapped gifts skillfully, providing an additional level of service that delighted shoppers and encouraged repeat visits.
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
  • Supported merchandising initiatives by restocking shelves and updating visual displays according to brand guidelines.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

Bachelor of Criminology/Bachelor of Laws - Law

Western Sydney University
Parramatta, NSW
11.2026

High School Diploma -

Bethany College Hurstville
Hurstville, NSW
12.2021

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Staff Supervision
  • Retail Operations
  • Problem Resolution

Availability

Monday - Wednesday & Friday 8am - 5pm

Timeline

Part-Time Assistant Manager

Gold Couture
02.2022 - Current

Casual Payroll Administration

IVE Employment (Australia)
10.2021 - 12.2022

Christmas Casual Retail Assistant

Myer
10.2021 - 02.2022

Bachelor of Criminology/Bachelor of Laws - Law

Western Sydney University

High School Diploma -

Bethany College Hurstville

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Natacha Alkhair