Nataia Cook

photo shoot for cheerleading sports clothing

head and full body shots

professional cheerleading auditions for NRL bulldogs football team

model for an American facepainting magazine full page

• Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
• Prepared food and beverages and verified adherence of quality and safe food-handling standards.
• Reduced risks by maintaining clean and organised work environment.
• Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
• Communicated with customers to promptly resolve complaints and address inquiries.
• Processed payments with focus on accuracy and correct cash-handling procedures.
• Delivered excellent customer service to support company reputation and patron satisfaction.
• Greeted guests with friendly and professional acknowledgment to build rapport.
• Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
• Ensured safety guidelines were followed by all team members to create a secure environment for guests and staff alike.
• Adapted to diverse customer needs, providing personalized service that exceeded expectations.
• Reported facility and room maintenance problems to appropriate personnel for immediate remediation.