Natalee Al-Salihi
Sydney,NSW
Summary
Dependable professional with exceptional organisational skills and meticulous attention to detail, offering a comprehensive understanding of legal procedures and documentation. Proficient in legal research, case management, and drafting legal documents while upholding client confidentiality. Further, a highly motivated and progress focused Medical Administrative assistant with a long-standing background in the health care industry as well as Paralegal with over 3 months of experience. With over 4 and a half years of experience as a medical administrative assistant and a track record of initiative and dependability. Demonstrates a proven ability to prioritise tasks effectively and streamline administrative processes, maximising efficiency and productivity within a team environment. Aiming to leverage expertise in a dynamic role that presents new challenges and opportunities for growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Administrative Assistant/Receptionist
Kenyon Street Medical Centre
02.2020 - Current
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments keeping with busy patient and doctor schedules
- Improved the organisation of patient files and practice records, constructing a new system utilising G Suite to save time, minimising errors, and accelerating insurance payments by up to 75%
- Directly responsible for coordinating insurance verification, approval and authorization for outpatient and inpatient cases
- Facilitated communication with physicians and insurance companies acting as a liaison between the clinic and 3rd parties
- Managed master calendar and scheduled appointments for allied health providers based on optimal patient loads and clinician availability
- Dealt with legal documents, including court subpoenas, medical records requests and finances associating with such documents
- Performed clerical duties such as filing, photocopying, and faxing
- Coordinated logistics and document preparation for court proceedings, including the ability to use the NSW Subpoena Response website
- Completed and filed financial documentation for accounting purposes
- Including the preparation and processing of daily expense reports and presented them to management
- Scheduled appointments for doctor visits and procedures using desktop calendar software, ie Pracsoft Appointment Book
- Disseminated sensitive patient information languages and coordinated with translators to provide service to individuals from diverse backgrounds
- Completed skilled administrative work to support all office staff and operational requirements
- Entered and maintained departmental records in company database
- Prepared reports to assist business leaders with key decision making and strategic operational planning
Paralegal
JT Legal Practice
12.2022 - 03.2023
- Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations
- Produced legal documents such as briefs, pleadings, and appeals
- Researched and analysed legal issues and cases to provide accurate advice to clients
- Gained greater understanding of the use of Online Legal Software, including LEAP and PEXA
- In charge of Creating Contracts of Sale, Exchange letters and Final Letters for Clients with respect to conveyancing
- Attended court hearings and depositions to take notes and document proceedings
- Answered client calls to respond to inquiries, using open-ended questioning skills to attain applicable information
- Attended Court trials with Supervising Solicitor and assisted with preparations of Client files, transcribing of interviews
Medical Administrative Assistant/ Receptionist
Campbelltown Respiratory Clinic/ Fairfield Respiratory Clinic
03.2021 - 02.2023
- Documented patient medical information including Medicare, DOB, and relevant medical history to facilitate a smooth appointment keeping up with busy patient and doctors and nurses' schedules
- Answered, screened, and directed incoming calls while providing relevant information as set by the Department of Health
- Facilitated with Doctors on duty in overlooking the nursing and reception teams in both clinics, delegating responsibilities to each member according to the needs of the clinic and ensuring to meet patient satisfaction
- Trained 4 receptionist by preparing them for their daily duties and responsibilities, as well as educating them on policies and expectations per the company's protocol and requirements per NSW Health
- Oversee and maintain daily administrative and clerical operations to enhance and support a cohesive and efficient office environment
Retail Sales Assistant
Valley Girl Liverpool
11.2019 - 07.2021
- Created inviting environments for customers by maintaining store organization and cleanliness
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention
- Organised store merchandise racks and displays to promote and maintain visually appealing environments
- Which further contributed to increased sales by 10%
- Balanced and organized cash register by handling cash, counting change, and storing coupons
- Worked closely with Store Manager to solve problems and handle customer concerns
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Collaborated to upsell stock and keep with Sales Targets
- Assisted an average of 50 customers per day, generating an approximate revenue of $1500 a day
Education
Bachelor of Law - LLB, Bachelor of Science - BSc - Cellular And Molecular Biology
University of Wollongong
Wollongong, NSW11-2024
Graduate Diploma of Legal Practice - PLT
The College of Law Australia
Sydney Skills
- Skilled Interpersonal Communication
- Detail-Oriented Planning
- Fast-Paced Environment Adaptability
- Excellent proficiency in IT software
- Adept at Utilising Legal Research Platforms
- Document filing and drafting
- Research and data collection
- Executive management support
- Legal administrative support
References
- Lucy Liang, Practice Manager, Kenyon Street Medical Centre
- Dr Dong Hua, Principal Doctor & Director, Kenyon St Medical Centre, Campbelltown, and Fairfield Respiratory Clinics
Accomplishments
- Semi-Finalist in the 2023 Morrisons Criminal Advocacy Competition - Adjudicated by Morrisons - Criminal and Traffic Law Specialists
- Student Volunteer at Diverse Women in Law 2022
- First Year Law Mentor- University of Wollongong Law Student's Society 2021
- Junior Mooting Competitor- Herbert Smith Freehills 2020
- Nominee at Fairfield Local Business Youth Awards 2020
- Australian Defense Force Long Tan Leadership & Teamwork Award Recipient 2019
- Friends of Zainab Senior Secondary Scholarship Recipient 2018-2019
- School Captain 2018-2019 - Hoxton Park High School
Certification
- CPR & AID - Medics for Life
- Biosafety Training & GMO Training - University of Wollongong
Languages
Arabic
Native/ Bilingual
Assyrian
Elementary
Websites
Timeline
Paralegal
JT Legal Practice
12.2022 - 03.2023
Medical Administrative Assistant/ Receptionist
Campbelltown Respiratory Clinic/ Fairfield Respiratory Clinic
03.2021 - 02.2023
Medical Administrative Assistant/Receptionist
Kenyon Street Medical Centre
02.2020 - Current
Retail Sales Assistant
Valley Girl Liverpool
11.2019 - 07.2021
- CPR & AID - Medics for Life
- Biosafety Training & GMO Training - University of Wollongong
Bachelor of Law - LLB, Bachelor of Science - BSc - Cellular And Molecular Biology
University of Wollongong
Graduate Diploma of Legal Practice - PLT
The College of Law Australia
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