Summary
Overview
Work History
Education
References
Timeline
Generic

Natalee Dowson-Conlon

Tuross Head,NSW

Summary

Enthusiastic, dedicated & eager to contribute to team success through hard work, attention to detail & excellent organisational skills. Flexible to work within any role, utilizing my time management skills autonomously or as part of a team. Open to a challenge & enjoy using my problem-solving abilities to achieve a sort after outcome.

Overview

24
24
years of professional experience

Work History

Aged Care/Disability Caregiver

Nurse Next Door South Coast
05.2024 - Current
  • Assist clients with activities of daily living, promoting independence and quality of life.
  • Clean house, run errands, manage laundry.
  • Assist with showering/dressing guidance, grooming, meal preparation.
  • Perform light housekeeping duties to maintain cleanliness standards while respecting the client's personal space.
  • Build strong relationships with clients to deliver emotional support and companionship.
  • Build and maintain rapport with clients and family members to facilitate trusting caregiver relationships.

Reception, Administration, Sales

Dr Sandra Cabot - Cabot Health/Health Direction
01.2019 - 03.2024
  • Processing orders in Neto for wholesale customers
  • Invoicing in Xero, Managing/responding to email queries
  • Checking/packing orders in the warehouse
  • Answering phones - client/retail queries, taking orders & payment for supplements (using Best Practice & Neto)
  • Managing reception during Dr Cabot's clinic days
  • Scanning of notes/results etc.
  • Medicare billing/taking payments from patients
  • Patient queries, booking appointments (using Blue Chip & Medical Director)
  • Seeing to patients upon their arrival at reception
  • Processing payments/Medicare/DVA billing & updating file details.
  • Banking/settlements at the end of each day
  • Typing procedure reports

Medical Administration

Nepean Anaesthetic Services
10.2016 - 12.2018
  • Answering phones - patient queries
  • Taking patient payments - both over the phone and in person
  • Entering anaesthetists' lists (for operating schedules - patient and details)
  • Preparing patient anaesthetic quotes for surgery and sending them to patients, either by text, email or post
  • Liaising with surgeons' receptionists to get lists sent across & then entered into appropriate anaesthetist (using Meditrust)
  • Obtaining quotes through Health Funds
  • General office duties
  • Following up with overdue accounts

Medical Receptionist

Dr Angelo Preketes
01.2001 - 10.2016
  • Dictaphone typing
  • Answering phone calls, booking appointments (using Blue Chip and Medical Director), answering patient queries and seeing to patients upon their arrival at reception
  • Handling of money, including banking at the end of each day
  • General office duties
  • Obtaining workers compensation approvals for patient claims and sending invoices through to insurance companies,
  • Giving patient quotes for surgical procedures and organising hospital paperwork
  • Liaising with hospital staff (public and private) to book patients in. Then emailing operating lists through to the hospital
  • Medicare/DVA billing & processing payments for patients

Education

First Aid/Cardiopulmonary Resuscitation
07.2024

RSA/RCG Competency
07.2022

Working With Children Check
03.2022

References

Available upon Request

Timeline

Aged Care/Disability Caregiver

Nurse Next Door South Coast
05.2024 - Current

Reception, Administration, Sales

Dr Sandra Cabot - Cabot Health/Health Direction
01.2019 - 03.2024

Medical Administration

Nepean Anaesthetic Services
10.2016 - 12.2018

Medical Receptionist

Dr Angelo Preketes
01.2001 - 10.2016

First Aid/Cardiopulmonary Resuscitation

RSA/RCG Competency

Working With Children Check

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Natalee Dowson-Conlon