Nataleigh Mercer

• Provided friendly, efficient table service in a high-volume hospitality environment.
• Acted as the first point of contact as the host for guests, managing

bookings and enquiries.

• Took accurate food and beverage orders and delivered exceptional

customer service.

• Handled cash, EFTPOS, and POS transactions confidently.
• Worked collaboratively with kitchen and bar staff during busy service periods.
• Responded professionally to customer requests and resolved minor issues promptly

• Ensuring child safety
• Preparing meals & snacks
• Light housework

• Self-motivated, with a strong sense of personal responsibility
• Worked effectively in face passed environment
• Skilled at working independently and collaboratively in a team environment
• Bussed and reset tables to keep dining room and work areas clean

• Oversaw inventory management, optimizing stock leaves, and reducing waste
• Flexible hours across night, weekend and holiday shifts
• Organized and detail orientated with a strong work ethic