Natalia Alvarez Blanco

Responsibilities:

• Supervising staff training and ensuring adherence to quality standards.
• Guaranteeing excellence in customer service by actively participating in various roles such as cashier, barista, and food preparation as needed.
• Cultivating strong company culture focused on teamwork and collaboration among team members.
• Sharing administrative duties with a partner to maintain an organized and safe workplace environment.
  

Customer Relations:

• Developing and nurturing relationships with both customers and suppliers through effective account management.
• Demonstrating active listening skills to address customer concerns promptly and find suitable resolutions.
• Handling customer complaints with professionalism and empathy, resulting in enhanced customer loyalty and satisfaction.
  

• Organizing weekly playgroups at The Community Place Stafford, facilitating connections among families and fostering community engagement.
• Managing playgroup agendas, collecting participant information, and welcoming new attendees.
• Help with the coordination of various community activities including Repair Cafe events (creating Facebook ads and informational materials), Child Protection Week initiatives (designing flyers, coordinating with food trucks, managing emails, and liaising with participants), and School Holidays activities (developing flyers and logistical support).
• Supporting English classes and sewing groups by providing administrative assistance and logistical support.

• Supported individuals with disabilities, building relationships and rapport.
• Conducted case work, providing dedicated assistance.
• Served as a project worker, collaborating with diverse stakeholders, and maintaining comprehensive case notes.
• Provided support to refugees and migrants through the Skilling Queenslanders for Work project, emphasizing relationship-building
• Organized inclusive events with clients and staff
• Engaged in community work, fostering connections, and promoting social well-being.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
• Collaborate in the organization of fundraising campaigns that generated substantial funds for community development projects.
• Assisted in production risk assessment and mitigation activities, for an specific client at risk.

• Responsible for carrying out different a variety of projects, participating in different associated activities.
• Interacted with customers by phone, email, or in-person to provide information.
• Respond to general enquiries about the services offered and provide direct support to people who attend the different activities carried out at the centre.
• Create digital documents such as brochures, pamphlets, and documents with information to support people in the community.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a community level, applying learned concepts directly into relevant work situations.

Thank you for providing the information. Here's a revised version:

Temporary Role: Support Educator

Responsibilities:

• Provided flexible support to classroom leaders as needed, including covering shifts, supervising playgrounds, and overseeing lunchtimes.
• Coordinated effectively with colleagues to ensure a cohesive childcare program, fostering teamwork and collaboration.
• Maintained constant vigilance over children's activities indoors and outdoors to uphold their health and safety.
• Created and facilitated hands-on learning experiences to encourage exploration, problem-solving, and critical thinking skills in children.
• Cultivated strong partnerships with families, fostering open communication to support each child's growth and well-being effectively.
• Established nurturing and inclusive classroom environment where every child felt valued and welcomed.
• Implemented age-appropriate activities and games to promote children's cognitive and social development, enriching their learning experiences.