Summary
Overview
Work History
Education
Skills
Timeline
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Natalia Borzestowska

Aspendale,VIC

Summary

Driven and proactive Executive Assistant skilled at offering high-level administrative support to senior-level staff. Hands-on experience in organizing meetings, coordinating with stakeholders, and maintaining the executive’s calendars. Known as a passionate person who is willing to accept new challenges. Efficiently assists executive team using exceptional communication and organizational skills. Valuing workplace well-being and cultivating a positive and inclusive environment.

Overview

13
13
years of professional experience

Work History

Executive-assistant

PricewaterhouseCoopers
03.2022 - 03.2024
  • As the sole Floating Executive Assistant, I was responsible for high-level support to our Senior Partners (1:1, 1:3, 1:4). I embed within teams across the whole firm in short to long term placements, covering assistants who are on leave. The role required me to adapt to new team environments and different personalities, learn new processes quickly and hit the ground running from day one. My role ws not only assisting partners across the firm, but I also assisted every team in the firm that required extra help when I was not on placement.
  • Diary management
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Arrange and coordinate successful client and staff events and functions, including invitations, venues, catering, room setup and logistics to ensure events run smoothly and meet objectives
  • Processing Monthly expense claims

Executive Assistant to the Chief Operating Officer

PricewaterhouseCoopers
11.2021 - 03.2022
  • This was a six month contract role
  • Enhanced executive productivity by managing calendars, scheduling appointments, and coordinating travel arrangements.
  • Optimized communication between departments with effective liaison efforts for smoother project execution.
  • Facilitated successful meetings and events through meticulous planning, coordination, and logistical support.
  • Increased efficiency in document preparation with expert-level proficiency in Microsoft Office Suite applications.
  • Coordinated high-profile events successfully within budget constraints through diligent vendor negotiations and resource allocation optimization efforts.
  • Established strong relationships with stakeholders through excellent interpersonal skills creating lasting partnerships.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Processed travel expenses and reimbursements for executive team and senior management group.

Office Facilities Administrator

PricewaterhouseCoopers
01.2019 - 11.2021


  • Coordination of day-to-day building operations, ensuring smooth running of the tenancy
  • Ensuring compliance with contractor management procedures (eg access cards, keys, sign in / sign out, inductions, licencing)
  • Assist with and carry out all sub-contractor key and access card sign out processes.
    • Daily management of the team inbox, processing requests and resolving issues in a timely manner
    • General administration duties, ad hoc reporting and maintaining data integrity
    • Security Administration, arranging access, ad hoc reporting and troubleshooting
    • Monitoring and implementing scheduled preventative maintenance and quality control
    • Consulting with internal clients, delivering superior service to meet the business needs and requirements
    • Management of tenancy and building maintenance, raising work orders in a timely manner, arranging suppliers to complete necessary works. Ensuring quality control of works
    • Emergency Management - Allocating fire wardens and first aiders, organising training and overseeing fire evacuation exercises
    • Financial administration, raising purchase orders, invoice processing/coding, managing invoices. Research of new suppliers, comparing rates and setting up in system
    • Managing tenancy and off site staff lockers and processes
  • Raising, updating and closing work orders on the system and liaising with contractors to organise quotes and urgent call outs

Office Facilities Administrator/ Front of House

BP Pty Ltd
01.2011 - 01.2019
  • Acting as the first point of contact for external visitors as well as staff presenting to the head office
    • Follow the visitor induction, sign-in and security procedures; announce visitor arrival by telephone
    • Answer calls via the Office Facilities helpdesk including requests via e mail
    • Promptly attend to all enquiries relating to building services and maintenance.
    • Proactively preparing relevant materials for monthly OFM and Health and Safety meetings e.g. collating and preparing records on health and safety incidents within the office
    • Program visitor and staff security passes and maintain the security database.
    • Conduct weekly building inductions for all new staff and contractors
    • Maintaining a high level of professionalism and customer service to all staff and visitors to BP. Including provision of tenancy related information e.g. emergency procedures, security, car parking, record management, building procedures, meeting room and catering enquiries.
    • Recording, assigning, tracking and closing maintenance and operational related activities for BP and GBS Customer Solutions.
    • Property management liaison for base building related jobs
    • Administrative support for all staff relocations, office moves, space utilisation and efficiencies as well as other members of the OFM team
    • Raising Purchase Orders and Processing and reconciling invoices using Ariba
    • Maintain/update the OFM intranet site
    • Assist staff with meeting room bookings and setting up of rooms for various training events and meetings. Including weekly updates to meeting organisers
    • Coordinate all catering requirements for meetings, functions and events.

Education

High School Diploma -

Elwood College
Elwood, VIC
11.1997

Skills

  • Demonstrated proficiency and experience in the use of software applications eg, MS Office, Google software applications, and other relevant systems for administrative support purposes
  • Excellent communication skills both verbal and written
  • Strong analytical and problem-solving skills, including the ability to be proactive in identifying user needs and implementing improvements to meet those needs
  • Ability to work individually as well as collaboratively and flexibly in a team environment
  • Excellent organisation and time-management skills, with the ability to prioritise tasks effectively and maintain professionalism and composure under pressure
  • Flexibility and adaptability to changing priorities and deadlines with the ability to maintain discretion and confidentiality in handling sensitive information
  • Strong attention to detail and accuracy in all work

Timeline

Executive-assistant

PricewaterhouseCoopers
03.2022 - 03.2024

Executive Assistant to the Chief Operating Officer

PricewaterhouseCoopers
11.2021 - 03.2022

Office Facilities Administrator

PricewaterhouseCoopers
01.2019 - 11.2021

Office Facilities Administrator/ Front of House

BP Pty Ltd
01.2011 - 01.2019

High School Diploma -

Elwood College

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Natalia Borzestowska