Summary
Overview
Work History
Education
Skills
Accomplishments
References
DOB
Timeline
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Natalia Byrnes

Natalia Byrnes

Winston Hills,NSW

Summary

Recent graduate and hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

McDonald's
08.2021 - Current
  • Crew Coach since November 2023.
  • Awarded Crew Coach of the Quarter for January - March 2024.

Class Assistant Instructor

Byrnes Dance Image
01.2019 - Current
  • Supervised children and participated with children in activities.
  • Instructed and monitored

Volunteer

Dance Move Engage events
01.2018 - Current
  • Managed front of house operations
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Helped with prep and set up
  • Resolved complaints or issues using strong customer service and engagement skills.

Pharmacy Assistant

Chisholm Centre Pharmacy
03.2022 - 05.2022
  • Answered customer questions about prescribed and OTC medications.
  • Entered current customer, payment and inventory information into system to keep data accurate.
  • Restocked shelves and prepared expired drugs for return.

Bakery Clerk

Bagel Bakery Cafe
Chisholm Centre Winston Hills
03.2020 - 07.2021
  • Operated POS system to process bakery sales transactions.
  • Set up fresh baked goods in front display, organizing for visibility and to showcase daily specials or items with limited availability or shelf-life.
  • Provided excellent customer service to foster satisfaction and loyalty.

Education

High School Certificate -

Model Farms High School
Baulkham Hills, NSW
01-2024

Skills

  • Active Listening
  • Organisation and Time Management
  • Planning
  • Problem solving
  • Teamwork and Collaboration
  • Supervision and leadership
  • Excellent Communication

Accomplishments

  • House Captain - 2023
  • Dance Ensemble Leader - 2024
  • 1st in class 2022, 2023 and 2024- Dance
  • Year Advisor Award recipient 2019, 2020, 2022, 2023, 2024
  • HSC Dancer - 2019

References

  • Karen Simidis, Air BnB Owner/Manager, 0422 100 568
  • Lyneham Forrest, DME Treasurer, 0433 044 334
  • Kate Inglis, Northmead McDonald's Restaurant Manager, 0468 833 989

DOB

Date of Birth: 03/14/07

Timeline

Pharmacy Assistant

Chisholm Centre Pharmacy
03.2022 - 05.2022

McDonald's
08.2021 - Current

Bakery Clerk

Bagel Bakery Cafe
03.2020 - 07.2021

Class Assistant Instructor

Byrnes Dance Image
01.2019 - Current

Volunteer

Dance Move Engage events
01.2018 - Current

High School Certificate -

Model Farms High School

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Natalia Byrnes