Service crew member with extensive experience in providing outstanding customer service. Skilled in problem-solving and training team members to improve guest satisfaction. Committed to enhancing operational efficiency through effective teamwork and communication.
I provided friendly and efficient customer service during high-traffic periods, ensuring a positive experience for every guest. My responsibilities included operating the cash register and accurately processing payments through cash, credit, debit, and gift cards, refilling drink fridges, and putting stock back on shelves. I also answered customer inquiries, resolved issues quickly, and greeted each customer with courtesy to enhance their overall experience. Additionally, I trained new staff on service procedures and using checkouts, helping to maintain consistent service quality across the team.