Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Natalia Hamilton

Summary

Hardworking and adaptive team player with experience in Hospitality, Retail and Administration. A quick learner and an effective multitasker that thrives in fast-paced work environments. Proficient in processing sales, serving food and beverages, and managing customers issues and conflicts.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Elinz & Gamory Online Retail Stores
01.2024 - Current
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through coordinating order arrangements, and entering expenses and tax documents through accounting programs (MYOB).
  • Facilitated communication between departments, collaborating closely with sales teams to fulfill special customer requests or address concerns promptly.

Coffee Shop/Bar Attendant

Sporties Tuncurry (Sports Club)
08.2023 - Current
  • Enhanced customer experience by providing exceptional service and attending to their needs promptly.
  • Maximized sales by upselling premium drinks and promoting daily specials.
  • Maintained a clean and organized bar area.
  • Successfully collaborated with other staff members to provide seamless service during high-volume periods.


Cafe Worker

Cafe Brassbell
09.2020 - 01.2022
  • Managed cash register transactions, ensuring proper handling of payments.
  • Prepared menu items by following guidelines for preparation and presentation.
  • Contributed to team efficiency by cross-training in various roles such as cashier, runner and food/drink preparer.

Education

High School Diploma -

Great Lakes College Tuncurry Senior Campus
Tuncurry, NSW
11.2023

Skills

  • Attention to Detail
  • Conflict Management
  • Inventory Management
  • Espresso machine operation
  • POS System proficiency
  • Guest Relations
  • Expense Reporting
  • Presentation Design
  • Database Management
  • Food and Beverage Preparation

Accomplishments

  • University of Sydney Offer - Deferred to commence 2025
  • Participated in the Curious Minds Stem Program led by Australian National University, Dec 2021 - Jul 2022

Certification

  • NSW RSA - Responsible Service of Alcohol
  • NSW RCG - Responsible Conduct of Gambling

Timeline

Administrative Assistant

Elinz & Gamory Online Retail Stores
01.2024 - Current

Coffee Shop/Bar Attendant

Sporties Tuncurry (Sports Club)
08.2023 - Current

Cafe Worker

Cafe Brassbell
09.2020 - 01.2022

High School Diploma -

Great Lakes College Tuncurry Senior Campus

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Natalia Hamilton