Natalia Sultana

Experienced office administrator and receptionist with a strong background in managing client schedules, front desk operations, and improving clinic efficiency. Proficient in Microsoft Office, appointment scheduling, and dental software. Focus on delivering exceptional customer service and supervising teams. Recognized for creating a supportive team atmosphere and consistently enhancing operational workflows.

Healthcare professional with proven record in streamlining clinical operations and enhancing patient care. Consistently collaborates with medical teams to achieve optimal results, adapting to changing needs and ensuring reliable support. Skilled in patient scheduling, team coordination, and maintaining accurate medical records.

- Successfully managed both dental assistant and receptionist duties, ensuring smooth clinic operations and patient satisfaction.

-Streamlined appointment scheduling and implemented effective reminder systems, reducing no-show rates.

-Maintained accurate patient records, expediting check-ins and improving administrative efficiency.

- Assisted dentists during procedures, reducing treatment times through efficient setup and anticipation of needs.

-Ensured high standards of infection control, contributing to 100% compliance with health and safety regulations.

-Provided a calm and reassuring presence to reduce patient anxiety, particularly for children and nervous patients.

-Facilitated clear patient communication regarding treatment plans, post-care instructions, and billing.

Available on request