Summary
Overview
Work History
Education
Accomplishments
Professionalreferees
Timeline
Generic

Natalie Angove

Katherine

Summary

I am a creative and dynamic hair stylist with a high degree of technical knowledge, over 12 years’ experience in salon management and excellent client interaction skills with the proven ability to grow a strong and loyal customer base. As a professional stylist who values my clients and colleagues, I am now looking for an opportunity to apply both my hair styling, management skills and knowledge, and to contribute to a team that delivers industry leading services.

Versatile Administration Officer skilled in managing diverse tasks and competing priorities on daily basis. Practiced at driving improvements to quality, productivity and service, demonstrated over years of Administrative experience.

Overview

2025
2025
years of professional experience

Work History

Administration Officer

CSA Auto Electrics and Air Conditioning
  • -Using MYOB input clients
  • -Create invoices
  • -Banking, mail and office supplies
  • -Day to day running of business and delegating employees
  • -Job cards and day sheets, cheating time cards, emailing clients and statements, collecting money and dealing with customer service/complaints

Executive Assistant

Katherine Hospital
06.2024 - Current
  • This position is required to work to agreed priorities with attention to detail and within timeframes
  • In addition to providing administration support to the General Manager and Director of Nursing & Midwifery, this role involves recruitment and employee on-boarding process of nursing staff
  • This includes working closely with Clinical Nurse Managers to support recruitment requirements across the departments of the Katherine Hospital and provide relevant information to potential recruits
  • Provide a high level administrative and executive assistance to the General Manager and Director of Nursing & Midwifery including diary management, records and information management, filing and monitoring incoming calls to the GM/DoNM
  • Assist and coordinate the preparation of information or reports requiring coordination across work units including Ministerial Briefings, Cabinet Submissions and Health and Community Services Complaints Commission
  • Create and maintain relevant and specific information in relation to Recruitment Information Packages pertaining to Katherine Hospital for the recruitment and retention of nursing staff
  • Support the delivery of core business services to Executive Staff at Katherine Hospital
  • Manage orders, quotes and internal requisitions to maintain adequate stock and equipment, report all maintenance requirements for the Executive Administration Office
  • Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces
  • Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour

Medical Services and Education Support Officer

Katherine Hospital
06.2023 - 07.2023
  • As a first point of contact for Medical and Clinical Support Services, assist with inquiries, screen incoming visitors and phone calls; ensure prompt and informative assistance to clients and the public for the Medical and Clinical Support Services
  • Responsible for monitoring of correspondence to and from the Director Medical Services (DMS), ensuring the security and safeguarding of documents, confidential files and information to avoid possible breaches and misuse of information
  • Maintain the Director Medical Services diary schedules
  • Ensure timely and accurate completion of medical reports for Police/Solicitors/ Insurance Companies and Specialists etc
  • Organise appointments, travel arrangements and accommodation requests for the (DMS), new staff, visiting specialists and medical section staff
  • Support the delivery of core business services to medical staff at the Katherine Hospital including the coordination of time sheets, input and maintain staff shifts in one staff, processing of all invoices through Electronic Invoice Management System (EIMS) and provide monthly accruals reports to the business manager
  • Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces
  • Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour

Senior Stylist

Blonde Manez Studio
01.2019 - 01.2020
  • -Senior stylist
  • -Day to day operations of salon
  • -Delegating with employees and customers
  • -Timely software, booking client, stock take, ordering, end of day close

Owner and Manager

Reflections Hair Salon
01.2009 - 01.2019
  • Company Overview: Owner and manager of a well-respected hair salon
  • Hired and trained a team of up to five hair stylists, with a strong employee retention rate;
  • Determined competitive pricing in response to changing market;
  • Conducted payroll accounting for salon on a weekly basis;
  • Built successful and long-standing relationships with clients;
  • Assisted and explained beauty products needed to attain required look;
  • Process all visitors, contractors and contingent workers;
  • Scheduled employees’ hours, supervised and trained when needed;
  • Hiring, professional supervision and training of apprentices;
  • Performed haircuts, foils, colors, perms, relaxers and styling on all clients with state-of-the-art techniques;
  • Answered phones, scheduled client appointments and confirmation calls on appointments;
  • Client advice on product lines;
  • Responsible for all product ordering and stock take;
  • Demonstrated expertise at handling high volume of clients;
  • Demonstrated ability to work as part of a team in a busy work environment;
  • Inquiring customers at the end of work to ensure their satisfaction;
  • Balancing cash register at the beginning and end of each day;
  • Weekly banking, data entry and bookkeeping duties;
  • Responsible for the days receipts and opening and closing of the salon;
  • Work under severe time constraints;
  • Responsible for handling of any complaints that may arise;
  • Advise others on duties performed
  • Owner and manager of a well-respected hair salon

Senior Stylist

Reflections Hair Salon
01.2007 - 01.2009
  • Confer with clients to determine their styling needs;
  • Suggest possible hairstyles per clients’ face structures;
  • Cut, trim and shape hair as per clients’ requests;
  • Provide shampooing and colouring services;
  • Upsell hair care and other salon products;
  • Provide customers with information on various products and their benefits;
  • Administer therapeutic services such as oiling and massaging;
  • Make hairstyles according to clients’ instructions;
  • Operate cash register and receive payments, perform weekly banking;
  • Answering phones and scheduling appointments;
  • Greet customers and contractors in a professional manner;
  • Open and close salon on a weekly basis

Senior Stylist

The Cutting Edge
01.2003 - 01.2007
  • Confer with clients to determine their styling needs;
  • Suggest possible hairstyles per clients’ face structures;
  • Cut, trim and shape hair as per clients’ requests;
  • Provide shampooing and colouring services;
  • Upsell hair care and other salon products;
  • Provide customers with information on various products and their benefits;
  • Administer therapeutic services such as oiling and massaging;
  • Make hairstyles according to clients’ instructions;
  • Operate cash register and receive payments, perform weekly banking;
  • Answering phones and scheduling appointments;
  • Greet customers and contractors in a professional manner;
  • Open and close salon on a weekly basis

Hairdressing Apprentice

The Hair Hut
01.1999 - 01.2002
  • Provided front desk support by greeting clients and providing information on hair services;
  • Provided clients with appointments and made follow up calls to confirm appointments;
  • Assisted the hairdresser during procedures by handing instruments and products;
  • Shampooed and dried clients’ hair before hairstyling;
  • Mixed ingredients for hair dyes and perms;
  • Handled cash and provided service receipts

Education

Certificate III - Hairdressing

Charles Darwin University
01.2002

Accomplishments

  • Nominated for best performer in customer service, Chamber of Commerce Alice Springs, 01/01/20
  • Carer-Friendly Business Award for the NT, Certificate of Nomination, 01/01/18
  • Hair-dressing workshops for young indigenous girls, Roper Gulf Regional Council, 01/01/18
  • Intra and Interstate networking, Runway shows, hairdressing events and expos, 01/01/11 - 01/01/16
  • Runner-Up Best Business Award, Chamber of Commerce NT, 01/01/15
  • Best Business Award, Chamber of Commerce NT, 01/01/14
  • Color Artist 5, creative fashion, 01/01/01
  • Color Artist 1, fundamentals, 01/01/01
  • Participate in the young Australian challenge, 01/01/00
  • Highest achiever in Hairdressing Stage 1, 01/01/99

Professionalreferees

  • Antony King, Regional Director of Nursing & Midwifery, Antony.King@nt.com.au, Current Line Manager
  • Amber Cadell, Executive Officer, Amber.cadell@nt.gov.au, Current Team Lead

Timeline

Executive Assistant

Katherine Hospital
06.2024 - Current

Medical Services and Education Support Officer

Katherine Hospital
06.2023 - 07.2023

Senior Stylist

Blonde Manez Studio
01.2019 - 01.2020

Owner and Manager

Reflections Hair Salon
01.2009 - 01.2019

Senior Stylist

Reflections Hair Salon
01.2007 - 01.2009

Senior Stylist

The Cutting Edge
01.2003 - 01.2007

Hairdressing Apprentice

The Hair Hut
01.1999 - 01.2002

Administration Officer

CSA Auto Electrics and Air Conditioning

Certificate III - Hairdressing

Charles Darwin University

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Natalie Angove