Task-focused, enthusiastic and resourceful with many years of experience as Senior Level Administrator and Projects Support Officer, coupled with extensive knowledge of Government, Construction and Occupational Health and Safety. In addition, a detailed, results-orientated team player with excellent leadership, interpersonal and communication skills.
Overview
24
24
years of professional experience
Work History
Business Support Officer
Pozzolanic / Cement Australia
Gladstone Power Station, QLD
03.2018 - Current
Confident use of interpersonal, written and verbal communication within Cement Australia and in dealings with external clients
Daily and Monthly reconciliation of data to enable sundry invoicing using Excel and Data Management System applications. Extensive use of formulas and linked spreadsheets
Analytical thinking required to work through discrepancies in daily and monthly reporting
Daily use of SAP for procurement. Raising requisitions, work orders, goods receipting, limit orders and yearly running purchase orders.
Document Control Officer duties for CQ Fly Ash team
Supported special financial and business projects with administrative assistance.
Safety and Weekly Contractor meeting minute taking.
Coordinating new contractors for Cement Australia and inductions for various sites within Central Queensland.
Parenting
Stay At Home Mum
07.2013 - 02.2018
During this time I was raising my two sons at home.
Business Administrator
SN & N Transport
Perth, Western Australia
07.2011 - 06.2013
Persuasive and informative speaking
Active listening and negotiating with clients
Confidence in liaising with suppliers, following up orders and requesting quotes
Management of purchasing requisitions for general office and employee requirements, and the workshop
Undertake duties relating to Accounts payable
Completion of taxation duties inclusive of BAS and audits
Assisting with the management of maintenance records for all assets, including but not limited to entering pre-starts and updating maintenance requests, generating work orders, maintaining asset service and repair records
Health, Safety and Environmental Administrator
Foster Wheeler / Worley Parsons
Karratha, Western Australia
09.2006 - 02.2010
Provision of support and training to the office for the roll out of the HSE strategy OneWay to zero harm.
Responsible for personal safe working practices.
Coordinate HSE procedures for office and operating site environments
Involved in Injury Management and managing work cover candidates.
Incident reporting
Conducting regular site inspections with senior HSE Advisors to identify any environmental concerns, pass recommendations and implement or enforce site management plan procedures
Monitor dust deposition on site during construction activities to ensure there is minimal impact of dust on native vegetation and mangroves
Monitoring various waste levels removed from site and provide reports to Woodside for monthly reporting.
Regulate inspections around site to ensure contamination is not occurring in general/hazardous/recycling skips. Implement and recommend appropriate storage and bundling methods for hazardous substances used and stored on site.
Conduct environmental audits in line with site and client procedures to ensure compliance of contractors
Regular inspection of contractors to ensure small materials (plastics / styrene) from surrounding work areas had not made their way into waterways via strong winds.
Financial Licencing Officer
Department For Planning And Infrastructure
Perth, Western Australia
11.2000 - 11.2005
Directing and controlling the activities of the Banking Control Officer
Reconciliation collections of Agents on behalf of Licensing Division to revenue system and prepares files for electronic transfer of funds to Departments Bank account.
Prepare and perform the daily transfer of funds to Stakeholders electronically utilizing the data encrypted banking system.
Verification of refunds and subsidy payments. Prepares data transfer file for payment, via electronic transfer, to customers’ bank.
Perform end-of-day financial procedures to ensure production of financial reports, update of general ledger date and revenue system back-up
Undertakes the monthly reconciliation of collections on behalf of stakeholders to amounts processed in the “Financial Information Management System”
Certification of payments in accordance with Financial Administration and Audit Act and Departmental policy
Provision of assistance to Banking Reconciliation Team and Financial Coordinator when required
Customer Service Consultant /Telephonist
Burswood International Resort Casino
Perth, WA
02.1996 - 11.2000
24/7 Shift Worker
Liaison with guests, colleagues & members of the public (most of diverse social and cultural backgrounds).
Attending to medical emergencies, fire alarms and bomb threats.
Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls.
Report writing for Police/Court proceedings relating to received bomb threats. Strict observance to company policies and procedures.
Extensive use of paging systems.
Immaculate personal presentation and grooming.
Keyboard and personal computer use.
Handling of customer enquiries & complaints.
Education
Completed Year 11
Tauranga Girls College
Tauranga, New Zealand
Skills
Excellent communication both verbally and written, communicate with influence, interpretation of non-verbal cues, active listener
Knowledge of policies and procedures
Report writing skills
Correspondence management
Senior level administrative support and skills
Use of MS suite including Word, Excel, Gmail and other industry related software packages Ie SAP, Oracle, AODocs, Data Management Systems
Sundry Invoicing, Goods Receipting, Requisitions for Procurement
Monitoring workplace for potential hazards and rectifying hazards
Referees
Gerard Rutten
Team Leader for Pozzolanic / Cement Australia
Callide Power Station
Mobile: 0438 697 978
Further referees can be provided upon request. Thank you.