Natalie Bolwell
Mockinya,Vic
Summary
Dynamic and versatile, excelled at Chickpea Cafe by fostering a welcoming atmosphere and efficiently resolving customer complaints, enhancing satisfaction. Demonstrated exceptional problem-solving abilities and cleanliness, contributing to improved grain quality at Laharum Bulk Grain Storage. Skilled in relationship building and food preparation, adept at multitasking and maintaining high standards of safety and organization. Has experience in babysitting, youth camps and volunteering in horse shows, music and BBQs.
Overview
2
2
years of professional experience
Work History
Barista
Chickpea Cafe
Horsham, VIC
02.2024 - 02.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Grain Sampler
Laharum Bulk Grain Storage
Laharum Vic
11.2023 - 02.2024
- Enhanced grain quality by conducting thorough sampling and inspection procedures.
- Exceeded company expectations for turnaround times on sample analysis reports due to efficient time management and prioritization skills.
- Reduced contamination risks in grain samples by maintaining a clean working environment and utilizing appropriate equipment.
- Sampled bulks of grain, packaged and labeled sample bags.
- Inquired about pesticides or chemicals to which animals may have been exposed.
- Informed management of concerns with production operations.
Volunteer
Horsham Pony Club
Horsham, VIC
03.2022 - 04.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Supported animal welfare, caring for animals and facilitating adoption events.
Skills
- Friendly and outgoing
- Team Player
- Opening and closing duties
- Active listener
- Cleanliness
- Adaptive and creative
- Excellent memory
- Relationship Building
- Youth Activity Planning
- Problem-solving abilities
- Multitasking
- Kitchen Cleaning and Maintenance
- Food Preparation
- Dishwashing
Timeline
Barista
Chickpea Cafe
02.2024 - 02.2024
Grain Sampler
Laharum Bulk Grain Storage
11.2023 - 02.2024
Volunteer
Horsham Pony Club
03.2022 - 04.2023