Natalie Brooker
Port Lincoln,SA
Summary
Enthusiastic professional eager to contribute to team success through hard work, attention to detail and excellent communication skills. Clear understanding of multiple avenues within the Site Operations Centre, with current experience and training. Motivated and willing to take on added responsibilities to learn, grow and excel within the industry and expand knowledge base whilst contributing to a team environment.
Overview
8
8
years of professional experience
Work History
Site Operations Centre Technician
Oz Minerals/BHP
, SA
11.2021 - Current
- Organize and prioritize daily work to assist meeting production goals
- Direct dispatching, routing, and tracking of underground fleet assets.
- Utilize dispatching and data software to enter, collate and produce clean and accurate data to stakeholders.
- Complete job reports and logs to provide agile and up to date information to internal/external stakeholders.
- Plan and implement preventive maintenance schedule to support equipment longevity.
- Apply critical thinking and research to address complex issues.
- Write and revise documents and procedures.
- Maintain strong focus on safety and efficiency to provide comprehensive support to mining personnel.
- Follow established procedures for inspection of belts, drives and motors, performing safety checks, assisting personnel with scheduled maintenance.
- Research and implement new technologies and equipment.
- Handle questions and concerns skillfully from stakeholders and assist to work toward higher profit.
- Train and provide guidance to new team members to apply best practices and comply with protocols and regulations.
- Maintain professional relationship with mining personnel, shiftbosses and superintendents to increase trust, reliability and rapport.
Site Operations Centre Technician - Dispatch
Byrnecut (contracted To Oz Minerals)
Adelaide, SA
08.2021 - 11.2021
- Track and record status of operational assets using applicable software, radio and control system tools.
- Thoroughly document all underground asset movements and measures within shift and record detailed data.
- Document and report any issues, breakdowns and safety concerns.
- Provide required information to underground crew and management to assist with task prioritization.
- Perform emergency operations to prioritize the safety of all underground crew
- Facilitate communications between underground personnel and surface staff to answer questions or resolve concerns.
- Coordinate with workshop to ensure correct data for optimal asset usage and fleet operations.
- Work directly and collaboratively with mine control/haulage controller/shift supervisors and development foremen to achieve increased efficiency for all underground development assets.
- Complete data cleaning and data validation of existing and historical to ensure accurate reporting data analysis and entry.
- Handle an average of 500+ calls per shift to assist underground crew and record data for all development assets and inquiries concerning vent. signage and safety.
- Carry out day-day-day duties accurately and efficiently.
- Resolve problems and provide exceptional service.
- Perform duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Haulage Controller
Byrnecut
Carrapateena , SA
04.2021 - 08.2021
- Handled inbound radio calls from operators and input data into PITRAM software.
- Monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
- Minimized downtime and production losses by directing operators in real time, utilizing mobilaris and PITRAM software to achieve a comprehensive view of operations at all times.
- Worked directly and collaboratively with mine control/shift supervisors and production foremen to achieve increased efficiency and optimized production over the trucking fleet.
- Monitored material stockpile levels to assist in identifying prioritizing levels to be targeted during shift.
- Reworked truck positions within the mine to improve flow based on individual abilities and production targets.
- Resolved issues quickly to maintain productivity goals.
- Carried out day-day-day duties accurately and efficiently.
- Developed and maintained courteous and effective working relationships.
Dump Truck Operator
Downer Group
Carrapateena, SA
09.2020 - 04.2021
- Manoeuvred trucks to correct locations for material drops, working with large equipment operators to correctly position loads for best distribution.
- Safely drove truck and materials to various destinations within mine.
- Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil, and water on a daily basis.
- Operated with safety and skill to avoid accidents and delays.
- Maintained truck logs as required by company policies and regulations.
Reformer Pilates Instructor
Pilates & Co.
Gold Coast, Queensland
06.2019 - Current
- Work with clients to understand individual requirements and provide exceptional group classes
- Establish classes to effectively match skill and learning levels of all participants
- Provide guidance and inspiration to class members and recommended additional fitness resources
- Monitor client progress in group settings and ensured safety through proper technique
- Maintain cleanliness of group fitness room, mirrors, floor and fitness equipment
- Contributed to team results in fast-paced group fitness environments
Community Manager and Pilates Instructor
Aleenta Barre
Gold Coast, QLD
11.2018 - Current
- Motivate clients to achieve their personal fitness goals through developing and modifying routines
- Serve as point of reference for fitness expertise within club
- Recommend specific products and services in alignment with individual needs, requirements and specifications
- Cultivate positive relationships with participants by interacting with group during fitness classes
- Explain use of exercise equipment to all participants, prioritising safety at all times
- Keep facilities and equipment clean and organised
- Promote additional classes and available services to members
- Attend continuing education classes to maintain current knowledge
- Performed clerical work such as sorting mail, restocking supplies and typing documents
- Attended safety training meetings to learn procedures for handling medical and fire emergency calls
- Responded to customer inquiries with patience and positivity to establish excellent first impression
- Achieved and consistently exceeded membership quota through delivering classes and service to all prospective and current members
Restaurant Supervisor and Waitress
Rick Shores
Gold Coast, Queensland
08.2018 - 11.2019
- Coordinated team members with focus on productivity, efficiency, and enhancing customer experience
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximising repeat business
- Greeted and interacted extensively with customers, promoting specials and providing details regarding key product offerings
- Trained team members on proper utilisation of in-house systems
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
- Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
- Trained incoming staff on restaurant's practices, culture and procedures to maximise job satisfaction and productivity
Dance Captain
Palazzo Theatre Show
Berlin, Germany
10.2017 - 03.2018
- Learned new choreography and staging quickly in order to teach cast routines
- Provided constructive criticism to assist team with improving performance
- Kept team properly spaces and positioned during numbers
- Scheduled practices, notified team members and monitored participation
- Picked up choreography moves easily and immediately incorporated changes in choreography or new moves by staying flexible
- Choreographed dance routines appropriate for show and skill level for all artists
- Developed professional relationships with different dance professionals, choreographers and performers by actively listening and effectively communicating
- Danced and performed as part of cast for dramatic and comedic performances
Professional Dancer
Jean Ann Productions
Fort Lauderdale, Florida
01.2016 - 10.2016
- Sang and danced as part of creative ensemble for production shows
- Developed professional relationships with different dance professionals, choreographers and performers by actively listening and effectively communicating
- Picked up choreography moves easily and immediately incorporated changes in choreography or new moves by staying flexible
- Coordinated with choreographers to enhance and refine movements to properly enact intended vision
- Designed enjoyable and innovative customised game programs for guests
- Ensured that safety drills were practiced monthly for every work shift
- Provided assistance in managing health and safety programs aligned with industry standards
- Provided instructions to guests during safety drills including evacuation routes and proper reporting techniques
Education
Diploma of Commercial Dance And Musical Theatre - Performing Arts
ED5 International
Sydney NSW12.2013
Diploma of Performing Arts -
D.L.D.C
Brisbane Queensland12.2008
High School certificate -
St Michael's College
Carrara Gold Coast 2006
Skills
- Proficient with Microsoft Suite
- Training New Hires
- Dispatching Personnel/Assets
- Document Preparation
- Team Meetings
- Complex Problem-Solving
- Mental Health First Aid
- Senior First Aid
- CPR and AED Certified
- Fire and Safety Training
- Emergency Call Receiver
References
Patricia (Trish) Mclean
BHP/Oz Minerals - Site Operations Centre Supervisor
0438 928 954
Adam Uren
Downer Group- Production Superintendent
0438 122 033
a.uren@bigpond.com
Alicia Harvie
Aleenta Barre- Owner/Manager
0424 780 232
mermaidwaters@aleentabarre.com
Ellie Nicholson
Rick Shores-Assistant Restaurant Manager
0401 843 393
ellie@rickshores.com.au
Steffi Haberl
Palazzo Theatre
+49 151 14631552
steffi.haberl@ palazzo.org
0458 689 362
Timeline
Site Operations Centre Technician
Oz Minerals/BHP
11.2021 - Current
Site Operations Centre Technician - Dispatch
Byrnecut (contracted To Oz Minerals)
08.2021 - 11.2021
Haulage Controller
Byrnecut
04.2021 - 08.2021
Dump Truck Operator
Downer Group
09.2020 - 04.2021
Reformer Pilates Instructor
Pilates & Co.
06.2019 - Current
Community Manager and Pilates Instructor
Aleenta Barre
11.2018 - Current
Restaurant Supervisor and Waitress
Rick Shores
08.2018 - 11.2019
Dance Captain
Palazzo Theatre Show
10.2017 - 03.2018
Professional Dancer
Jean Ann Productions
01.2016 - 10.2016
Diploma of Commercial Dance And Musical Theatre - Performing Arts
ED5 International
Diploma of Performing Arts -
D.L.D.C
High School certificate -
St Michael's College
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