Natalie Byron
Stawell,VIC
Summary
Organized and dependable candidate successful at managing tasks with a positive attitude. With many years of retail experience, seeking a change in career where current skills and attributes can be utilized.
Overview
21
21
years of professional experience
Work History
Deli Manager
Ritchies SUPA IGA
11.2007 - Current
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Controlled food costs and managed inventory.
- Monitored food inventory and supplies to prevent waste.
- Collaborated with other departments to coordinate deli promotions and verify proper stock levels.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Optimized staffing levels according to business needs by analyzing daily sales data and adjusting schedules accordingly.
- Directed food preparation and cooking activities to meet health and safety standards.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Observed quality assurance standards to optimize freshness of deli products.
- Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Created enticing deli displays that showcased featured products and attracted customers to the department.
- Scheduled and rotated approximately 6 + staff for adequate coverage and fair distribution of workload.
- Achieved KPI's including a 33% + gross profit for the past 3 years.
Photographic Processing Technician/General Store Manager
Strathdale Kodak Express
10.2005 - 11.2007
- Assisted with operation of photographic processing machines and equipment to produce images and prints.
- Increased productivity by maintaining a clean, organized workspace and properly storing all chemicals and equipment to ensure longevity.
- Maintained high-quality standards for all printed materials through meticulous inspection of final prints.
- Maintained up-to-date knowledge of industry trends and advancements in photographic processing technology to stay competitive in the market.
- Adhered to procedures regarding proper storage and disposal of photographic chemicals and solutions.
- Assessed customer needs and examined order contents to identify processing requirements and timelines.
- Maintained lab printers and processing equipment, ensuring proper functioning for each shift.
- Operated photo department cash register to scan items and credit card transactions.
- Provided high level of assistance to customers regarding special photo projects.
- Utilized Photoshop to perform photo editing, retouching and restoration.
- Enhanced photo quality by skillfully adjusting color balance, contrast, and brightness levels.
- Developed film and produced prints according to customer specifications.
- Performed opening and closing procedures to keep operations running smoothly.
- Updated tags, displays and signage for special promotions.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Deli Manager
Boothmans Supa IGA
03.2003 - 10.2005
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Created enticing deli displays that showcased featured products and attracted customers to the department.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Controlled food costs and managed inventory.
- Developed special promotions to increase revenues.
- Monitored food inventory and supplies to prevent waste.
- Collaborated with other departments to coordinate deli promotions and verify proper stock levels.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Optimized staffing levels according to business needs by analyzing daily sales data and adjusting rosters accordingly.
- Increased deli sales by implementing innovative merchandising and promotional strategies.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Paid attention to detail while completing assignments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed and maintained courteous and effective working relationships.
- Worked well in a team setting, providing support and guidance.
Education
Diploma - Graphic Design
Torrens University Australia
Online2026
Skills
- Task Delegation
- Service Training
- Worker Training
- Inventory controls
- Disciplinary Write-ups
- Staff Management
- Ordering Supplies
- Inventory Control
- Food Safety Compliance
- Recruitment
- Data Entry Software
- Timesheet Organization
- Cost controls
- Work Area Inspection
- Merchandising Strategies
- Employee Supervision
- Customer Service
- Equipment Inspection
- Recordkeeping
- PPE use
- Supervision and leadership
- Computer Skills
- Adobe Illustrator
- Adobe Photoshop
- Microsoft Programs
- Friendly, Positive Attitude
Timeline
Deli Manager
Ritchies SUPA IGA
11.2007 - Current
Photographic Processing Technician/General Store Manager
Strathdale Kodak Express
10.2005 - 11.2007
Deli Manager
Boothmans Supa IGA
03.2003 - 10.2005
Diploma - Graphic Design
Torrens University Australia
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