Natalie Casey
Dandenong,VIC
Summary
Dynamic food service professional with extensive experience at Soda Rock Diner, excelling in customer service and food safety compliance. Proven ability to enhance guest satisfaction through efficient communication and effective teamwork. Skilled in cash register operation and maintaining a clean dining environment, consistently delivering a welcoming atmosphere for patrons. Looking for a career change where ill be challenged more
Overview
15
15
years of professional experience
2010
2010
years of post-secondary education
Work History
Waitress
Soda Rock Diner
South Yarra, VIC
09.2013 - 12.2022
- Provided exceptional customer service by accurately taking orders and ensuring timely delivery, enhancing guest satisfaction.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere for patrons.
Student Food Service Worker
TheGryph Inn
Caulfield, VIC
08.2013 - 09.2013
- Prepared and served food items according to health and safety guidelines, ensuring a clean and efficient dining environment.
- Assisted in maintaining inventory levels, restocking supplies, and minimizing food waste through careful monitoring.
- Maintained cleanliness of workstations and dining areas, enhancing the overall dining experience for guests.
Food Service Worker
Hungry Jacks
Moorabbin, VIC
06.2009 - 12.2009
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Operated cash register to process cash, check, and credit card transactions.
Food Service Worker
McDonald
Karratha, WA
02.2008 - 05.2008
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Operated cash register to process cash, check, and credit card transactions.
Education
Advanced Dipolma of Screen And Media - Animation And Special Effects
Academy of Interactive Entertainment
CBD, VIC 02.2014 - 12.2015
Certificate 1 in Work Education - Year 10 Equilent
Chisholm Institute
Dandenong, VIC 02.2006 - 12.2007
St Johns Regional College
Dandenong, VICSkills
- Customer service
- Food safety regulations
- Sanitation standards
- Cash register operation
- Food preparation
- Dining area maintenance
- Time management
- Guest engagement
- Team collaboration
- Conflict resolution
- Health and safety compliance
- Menu knowledge
- Multitasking abilities
- Efficient communication
- POS systems
- Safe food handling
- Table setting arrangements
- Meal recommendations
- Beverage service
Timeline
Advanced Dipolma of Screen And Media - Animation And Special Effects
Academy of Interactive Entertainment
02.2014 - 12.2015
Waitress
Soda Rock Diner
09.2013 - 12.2022
Student Food Service Worker
TheGryph Inn
08.2013 - 09.2013
Food Service Worker
Hungry Jacks
06.2009 - 12.2009
Food Service Worker
McDonald
02.2008 - 05.2008
Certificate 1 in Work Education - Year 10 Equilent
Chisholm Institute
02.2006 - 12.2007
St Johns Regional College