Natalie Conlan
North Rocks,NSW
Summary
Trustworthy Recruitment Coordinator juggling various tasks with a smile. Focused and enthusiastic and promoting exceptional skills. Looking to support growing team with expertise and drive. Adept at establishing rapport and collecting information. Well-versed in online recruitment platforms.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Recruitment Coordinator
Wavelength International
Surry Hills, NSW
02.2022 - Current
- Attended industry events to network with potential candidates.
- Organized and maintained applicant tracking systems, including entering data into the system and updating information as needed.
- Managed recruitment process for new hires, ensuring all necessary paperwork was completed accurately and on time.
- Responded promptly to inquiries from prospective applicants regarding open positions.
- Conducted reference checks for prospective employees.
- Developed job postings to ensure they were accurate and attractive to potential candidates.
- Updated candidate records in databases, ensuring all information was accurate and up-to-date.
- Assisted recruiting department with organization and logistics for placements.
- Coordinated end-to-end recruitment processes to ensure smooth candidate experience.
- Ensured compliance with federal, state, and local employment laws throughout the recruitment process.
Customer Support Specialist
Coca-Cola
North Sydney, NSW
01.2020 - 02.2021
- Assisted customers with product installation, troubleshooting, and usage questions.
- Investigated customer complaints regarding product quality or service rendered.
- Identified areas of improvement in existing processes or procedures used for providing support services.
- Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.
- Participated in team meetings to discuss strategies for improving customer experience.
- Responded to customer emails and phone calls promptly, courteously, and professionally.
- Performed regular follow-up calls to check on customer satisfaction levels.
- Collaborated closely with other departments such as sales or marketing to resolve complex customer issues quickly and efficiently.
- Recorded all customer interactions into the database system accurately and completely.
Education
Bachelor of Arts - Modern History & Music
Macquarie University
Sydney, NSW04-2019
Skills
- Data tracking
- Written and verbal communication
- Recruiting processes
- Onboarding coordination
- Background checks
- Compliance
- Self motivated
- Calendar management
- Interdepartmental coordination
- Goal oriented
- Administrative skills
- Background in medical administration processes
Certification
- Interpersonal Skills and Effective Communication Course - Completed 8 October 2024 at the University of Sydney Continuing Professional Education
Accomplishments
- Nominee for company integrity award 2024
- Recruitment Co-Ordinator Star Award - 2023
Timeline
Recruitment Coordinator
Wavelength International
02.2022 - Current
Customer Support Specialist
Coca-Cola
01.2020 - 02.2021
- Interpersonal Skills and Effective Communication Course - Completed 8 October 2024 at the University of Sydney Continuing Professional Education
Bachelor of Arts - Modern History & Music
Macquarie University
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