Natalie Davies
Brisbane,QLD
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Director, People and Culture
Department of Housing and Public Works
12.2023 - Current
- Steered HR transformation by reshaping the team and leadership structure to effectively support diverse, geographically dispersed divisions.
- Guided teams through multiple Machinery of Government (MoG) changes in VUCA environments, prioritizing psychosocial health, while maintaining high staff engagement and morale, and consistent service levels for clients.
- Conceptualised, co designed and launched “7 Up,” a talent and succession program designed to build the HR leadership pipeline and optimising service delivery.
- Won the 2023 Inspire Awards for "Ideas into Action," and was a finalist in the Leadership category.
- Awarded a sector wide HR scholarship for the prestigious 'Towards Strategic Leadership' program (ANZSOG, 2022/2023).
- Drive the development and implementation of contemporary HR strategies and policies to boost organisational performance.
- Advise senior leadership on strategic HR policy and workforce management.
- Use workforce analytics and data to drive operational performance and inform strategy.
- Mentor HR staff and colleagues, build leadership and HR capability across the department.
- Represent the Chief HR Officer in departmental and whole-of-Government forums.
Manager, Human Resources
Department of Energy and Public Works
05.2019 - 05.2022
- Managed HR services for a geographically dispersed and diverse team at QBuild, successfully navigating the pandemic, a talent shortage, and the shift to hybrid work.
- Conceptualised and led the design of an award-winning initiative, the "Culture Conversations Series," recognised for fostering a healthy and safe workplace at the 2021 EPW Recognition of Excellence Awards.
- Represented the organisation on Enterprise Bargaining Consultative Committees for two major staff agreements.
- Acted as Director on multiple occasions, demonstrating consistent leadership and a commitment to the HR Senior Leadership Team.
- Led and mentored a team of HR specialists, delivering innovative and client-focused advisory services.
- Enhanced internal communication and collaboration to improve the implementation of HR strategies.
- Oversaw compliant HR reporting and policy, ensuring all organisational requirements were met.
- Coordinated change management activities for HR systems, maintaining service delivery throughout the process.
- Championed strategic workforce planning with clients to ensure the workforce's long-term viability and flexibility.
Principal Human Resource Consultant
Department of Housing and Public Works
01.2016 - 05.2019
- Secured multiple awards, including the BAS APEX Award and DHPW Highly Commended for a Healthy and Safe Workplace.
- Designed and led “Optimise Prime,” an initiative to transform and improve HR service delivery.
- Conceptualised and implemented the SEQ Positive Culture Committee to boost employee engagement.
- Improved client relationships and drove the continuous transformation of HR service delivery in a traditional environment.
- Led a HR Business Partner team, providing specialist advisory services to a diverse client group.
- Collaborated with senior leaders to design HR strategies and workforce plans that supported business outcomes.
- Conducted organisational and structural reviews to align with strategic objectives.
- Managed key stakeholder relationships and represented the department at government forums.
Principal Advisor, Workforce Capability
Department of Housing and Public Works
09.2013 - 12.2015
- Achieved a significant, positive increase in staff survey results for engagement, learning, and change management, and a decrease in staff intent to leave.
- Led the Workforce Capability team to develop and implement key HR strategies, including the People and Culture Strategy and Performance Excellence Framework.
- Awarded the DHPW Corporate Services Aspire Award for the M4R program.
- Headed the Workforce Capability Centre of Expertise, providing strategic analysis and solutions for complex workforce issues.
- Provided strategic coaching and mentoring to senior leaders and colleagues.
- Collaborated with HR Business Partners to implement strategic HR solutions and change management.
- Facilitated high-quality briefings and submissions for senior management.
Senior Human Resources Advisor
Department of Housing and Public Works
05.2010 - 09.2013
- Project lead and facilitator for the DHPW "Managing 4 Results" program.
- Acted as Manager, Workforce Capability in a job-share arrangement.
- Led a team in developing and implementing workforce capability initiatives, training, and diversity plans.
- Managed complex projects related to attraction, retention, and workforce planning.
- Provided high-level strategic advice on organisational development and change management.
Learning and Development Officer
Smart Service Queensland
01.2007 - 05.2010
- Designed, delivered, and evaluated innovative organisational development programs and training.
- Managed contracts with external Registered Training Organisations.
Registered Training Organisation (RTO) Principal
Australian Institute of Early Childhood Studies
04.2003 - 01.2007
- Grew the student base from 150 to over 4,000 during a period of legislative change.
- Authored RTO curriculum that met AQTF standards, creating a new revenue stream.
- Managed the workforce planning and professional development for approximately 400 staff across 26 childcare centres.
Childcare Centre Director
Queensland Childcare Services
07.1998 - 04.2003
- Won the company’s "Centre of the Year" award and achieved a perfect score on the National Childcare Accreditation Scheme.
- Validator, assessing other centres under the national accreditation scheme.
Education
Graduate Certificate - Human Resource Management
Edith Cowan University
01.2025
Towards Strategic Leadership
Australian and New Zealand School of Government
01.2023
Public Sector Lead4Qld Leadership Program
Hudson
01.2019
Diploma - Human Resource Management
Brisbane North TAFE
01.2013
Diploma - Management
Brisbane North TAFE
01.2013
Advanced Diploma - Community Services
Australian Professional Training Institute
01.2000
Certificate IV - Training and Assessment
Australian Professional Training Institute
01.1999
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Employee development
- Organizational development
- Human resources management
- Problem-solving
- Leadership development
- Coaching and mentoring
- Stakeholder engagement
Certification
- Mental Health First Aid 2024
- Understanding Suicide Intervention (2018)
- Coach the Coach (2017)
- Personality Work Styles Accreditation (2016)
- True Colours Certified (2016)
- Leaders Capability Assessment and Development (2015)
- Emerging Leaders Program (2014)
- Practical People Management (2014)
- Emotional Intelligence Training Certification (2008)
Timeline
Director, People and Culture
Department of Housing and Public Works
12.2023 - Current
Manager, Human Resources
Department of Energy and Public Works
05.2019 - 05.2022
Principal Human Resource Consultant
Department of Housing and Public Works
01.2016 - 05.2019
Principal Advisor, Workforce Capability
Department of Housing and Public Works
09.2013 - 12.2015
Senior Human Resources Advisor
Department of Housing and Public Works
05.2010 - 09.2013
Learning and Development Officer
Smart Service Queensland
01.2007 - 05.2010
Registered Training Organisation (RTO) Principal
Australian Institute of Early Childhood Studies
04.2003 - 01.2007
Childcare Centre Director
Queensland Childcare Services
07.1998 - 04.2003
Towards Strategic Leadership
Australian and New Zealand School of Government
Public Sector Lead4Qld Leadership Program
Hudson
Diploma - Human Resource Management
Brisbane North TAFE
Diploma - Management
Brisbane North TAFE
Advanced Diploma - Community Services
Australian Professional Training Institute
Certificate IV - Training and Assessment
Australian Professional Training Institute
Graduate Certificate - Human Resource Management
Edith Cowan University
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